Experience

Paul Mc Grail Consulting Engineer

• Ireland
• Civil Engineering
• 1 - 100 Employee

• Associate Director

  • Jan 2023 - Present

• Project Manager & Structural Designer Assistant

  • Oct 2018 - Dec 2022



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Process Executive for Google Maps

  • Jul 2018 - Sep 2018

  - Working with an online tool and validate the accuracy of data displaying on certain websites; - Making decisions as to what course of action needs to be taken to ensure correct information is displayed; - Making outbound phone contact with clients when necessary in a courteous, professional and efficient manner; - Processing and raising required requests/transactions and make sound decisions related to customer requirements; - Following all compliance and security measures relating to client data; - Taking action on process transactions and handle the same with proper research; - Determined with the company process quality metrics and strive to exceed the monthly/annual quality & productivity targets; Show less



Ambi Soluções Acústicas

• Brazil
• Architecture and Planning
• 1 - 100 Employee

• Commercial Technical Consultant

  • May 2016 - Jul 2017

  Ambi Brasil (CF Group - Castelhano & Ferreira | Portugal) Manufacture and Acoustics Materials Sales - Provided customer service and technical support for builders, architects, engineers and acoustic consultants; - Liaise with customers from Brazil, Bolivia and Argentina; - Sales of acoustic coatings and partitions; - Monitoring the manufacture and assembly of the panels and partitions; - Architectural drawings reading, quantitative surveys, prices composition and assembly of quotations; - Preparing quotations based on customer requirements, negotiation and assembly orders in a target driven environment; - Using and updating of CRM system (Agendor); - Business travel to participate in important meetings with clients (private and governmental); - Prototypes and samples development, new solutions for special projects (manufacture and assembly); - Provided QA for exciting new projects; - Executive projects development using AutoCAD 2D; - Researching potential new clients; Show less



WP Expositores - Manufacture and Sales Furniture

• Brazil

• Interior Design (Residential and Commercial)

  • May 2015 - Apr 2016

  - Interior projects development (residential and commercial) using AutoCAD 2D and SketchUp 3D; - Preparing quotations based on customer requirements, negotiation and assembly of orders; - Provided technical support to the sales team; - Taking site measurements to the project development; - Furniture sales; - Customer service by email, phone and in-store; - Monitoring the furniture manufacture and assembly; - Contact the customer to fill out the after-sales form; - Interior projects development (residential and commercial) using AutoCAD 2D and SketchUp 3D; - Preparing quotations based on customer requirements, negotiation and assembly of orders; - Provided technical support to the sales team; - Taking site measurements to the project development; - Furniture sales; - Customer service by email, phone and in-store; - Monitoring the furniture manufacture and assembly; - Contact the customer to fill out the after-sales form;



Construtora Engecapss - Planning and Construction

• Brazil

• Architect

  • Dec 2010 - Jul 2014

  - Architectural projects development using AutoCAD 2D, SketchUp 3D and Revit BIM; - Projects approval at city hall; - Construction supervisor assistant; - Development of quantitative survey and construction schedule on Excel spreadsheet; - Asking quotations to construction materials and labour; - Taking completed works measurement to the as-built project; - Preparing all the documents to the city hall, bank, real estate, condominium and after to the new owners; Achievements: Promoted from Architectural Trainee to Architect after 2 years working at the company. Show less



WP Expositores - Manufacture and Sales Furniture

• Brazil

• Sales and Administrative Analyst

  • Jan 2007 - Oct 2010

  - Documents organization, issuance of invoices and general financial control; - Workers admission and dismissal process, workday control and holidays process; - Plotting projects and forwarding them to the quotations sector; - Furniture sales and assembly of orders; - Customer service by email, phone and in-store; - Documents organization, issuance of invoices and general financial control; - Workers admission and dismissal process, workday control and holidays process; - Plotting projects and forwarding them to the quotations sector; - Furniture sales and assembly of orders; - Customer service by email, phone and in-store;