Referrals & Diagnostic Coordinator

• Mar 2023 - Present

Secretary

• Jan 2020 - Feb 2020

Provides assistance, guidance, and direction to patients, visitors, and physicians. Enters patient onto Medi tech tracker. Coordinates customer registration accurately within 6 six minutes. Answers all incoming phone calls in a professional matter. Faxes reports when requested. Escorts patients to appropriate waiting areas. Obtains prior authorizations for radiology and surgery procedures. Provides assistance, guidance, and direction to patients, visitors, and physicians. Enters patient onto Medi tech tracker. Coordinates customer registration accurately within 6 six minutes. Answers all incoming phone calls in a professional matter. Faxes reports when requested. Escorts patients to appropriate waiting areas. Obtains prior authorizations for radiology and surgery procedures.

Office Clerk

• Aug 2013 - Jun 2017

-Provided conflict management surrounding difficult situations with parent/staff. -Enrolled students into the program -Received payments, issued receipts, and posted payments with the child care management program. -Received and directed incoming calls to staff. -Greeted staff, visitors, and parents. -Organized enrollment packets. -Provided public notary services. -Distributed delivered mail to staff. -Provided conflict management surrounding difficult situations with parent/staff. -Enrolled students into the program -Received payments, issued receipts, and posted payments with the child care management program. -Received and directed incoming calls to staff. -Greeted staff, visitors, and parents. -Organized enrollment packets. -Provided public notary services. -Distributed delivered mail to staff.

Office Manager

• Nov 2011 - Jul 2013

-Managed all student enrollments. -Trained new administrative staff. -Provided excellent customer service concerning parent complaints. -Managed the weekly tuition billing. -Coordinated all marketing/advertising & social media. -Updated website content. -Assisted with new hire paperwork. -Scheduled staff interviews. -Greeted visitors, parents, and staff. -Scheduled fingerprinting and background checks. -Maintained and ordered office supplies as needed. -Managed all student enrollments. -Trained new administrative staff. -Provided excellent customer service concerning parent complaints. -Managed the weekly tuition billing. -Coordinated all marketing/advertising & social media. -Updated website content. -Assisted with new hire paperwork. -Scheduled staff interviews. -Greeted visitors, parents, and staff. -Scheduled fingerprinting and background checks. -Maintained and ordered office supplies as needed.

Health Assistant

• Feb 2011 - Nov 2011

-Coordinated open communication between school nurses, staff, and parents regarding health care needs and concerns to refer students in need of further medical/dental treatment.-Maintained health records for the purpose of providing information required by legal standards.-Assisted in the implementation of the communicable disease program and mandated screenings (hearing, vision, etc...)-Performed record keeping and clerical functions.

Front Desk Receptionist

• Nov 2009 - Feb 2011

-Scheduled and confirmed appointments.-Maintained filing system.-Prepared outgoing mail and processed incoming mail.-Assisted HR in the new employee paperwork.-Maintained a neat and tidy front entrance.

Account Technician IV

• Mar 2009 - Jun 2009

-Processed accounts payable. -Prepared purchase orders. -Reconciled accounts received documents. -Maintained account records. -Prepared cash receipts and disbursement reports. -Processed accounts payable. -Prepared purchase orders. -Reconciled accounts received documents. -Maintained account records. -Prepared cash receipts and disbursement reports.