Experience

First Line Ltd

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Export customer service Team Leader

  • Jul 2023 - Present

• Export Customer Service

  • Nov 2022 - Present



Sensata Technologies

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Client Services Coordinator

  • Oct 2019 - Jul 2022

  Serve as customers main point of contact related to delivery and order status for assigned customer portfolio. Review customer requests related to production lead–time, assess transportation mode and service to be used based on customer coverage. Execute manual order entry process withing required timeline and accuracy. Communicate with customers in the event of inventory opportunities of supplying orders at an earlier time. Identify pull-in opportunities based on specific customer logistics. Communicate customers first / last shipments from phase in / phase out material. Organize timely reviews and investigations of root cause for customer short-payments. Collaborate with planning and /or logistics team to ensure execution of shipments, per customer needs. Collaborate with customers to determine shipping method. Embrace new technologies and adapted to changing priorities to drive efficiencies and business growth. Identified multiple deficiencies that impacted direction and destination of shipments and collaborated with cross-functional departments to resolve, saving $100K Dollars in 1 year. Show less



NISSAN TRADING CORPORATION AMERICAS

• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Representante de comércio internacional

  • Jan 2019 - Oct 2019

  Directed automotive parts logistics operations covering the import of merchandise for the US market. Fielded day to day queries and performed ad hoc supply chain tasks to aid seamless operations. Prepared and approved maritime, land and air freight purchase orders and tracked international shipments. Established sustainable relationships to negotiate best deals with Japanese and Chinese suppliers. Reviewed import and export merchandise documentation and oversaw timely deliveries to end destinations. Generated weekly stock reports and month end using tools including SACLA, Provia, GP and DocLink (Nissan's systems) Spearheaded automotive trials and strategic initiatives, contributing to innovation and competitive advantage. Recovered $300,000 owed by Chinese client by negotiating instalment plan, which was fulfilled in 1 year. Show less



DICKA LOGISTICS

• Mexico
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Aux. Administrativo

  • Jul 2017 - May 2018



Magna Assembly Systems de México S.A de C.V

• Celaya, gto.

• Restructuración del Comercio Exterior 2009-2016

  • Jan 2017 - Jun 2017