Experience

York Cinemas

• Canada
• Entertainment Providers
• 1 - 100 Employee

• Senior Bookkeeper

  • Mar 2022 - Present

  • Prepared and submitted tax documents, ensuring compliance with tax regulations and deadlines. • Effectively communicated financial information to stakeholders, including presenting reports and answering inquiries. • Provided support during the annual audit process, including preparing documentation and responding to auditor inquiries. • Processed accounts payable and accounts receivable functions, ensuring timely payment to vendors and managing outstanding client payments.

• Bookkeeper

  • Jun 2021 - Mar 2022

  Reviewed and filed financial documents and posted daily receipts and payments in accordance with all corporate protocols.• Established QuickBooks accounting system to reflect accurate financial records.• Planning emergency procedures to save time.• Verified accurate recordkeeping processes, reducing financial inconsistencies.• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.• Monitored, verified, and approved invoices and reviewed balances using financial software to assess balance sheets for variances. Show less



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Cashier

  • Aug 2022 - Jan 2023

  Created orders, documented special requests, and followed up with kitchen personnel to foster top-quality service and minimize complaints. • Collaborated with the kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals. • Keeps the register accurate through correct billing, payment processing, and cash management practices. Created orders, documented special requests, and followed up with kitchen personnel to foster top-quality service and minimize complaints. • Collaborated with the kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals. • Keeps the register accurate through correct billing, payment processing, and cash management practices.



The Rug Shop

• Canada
• Retail
• 1 - 100 Employee

• Supervisor

  • Oct 2019 - Nov 2021

  Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls. • Evaluated account and service histories to identify trends, using data to mitigate future issues. • Consulted with outside parties to resolve discrepancies and create effective solutions. • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Show less



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Customer Service

  • Oct 2019 - Nov 2021

  • Attend telephone & online orders. Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies. • Created orders, documented special requests, and followed up with kitchen personnel to foster top-quality service and minimize complaints. • Collaborated with the kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals. • Keeps the register accurate through correct billing, payment processing, and cash management practices. Show less



St. John's Academy

• Ernakulam, Kerala, India

• Manager

  • Jun 2018 - Jul 2019

  • Deliver a clear vision and supporting strategy for the Academy. • Planning, preparing, and delivering lessons. • Encouraging student participation in lessons and in other school-related activities. • To lead on recruitment for staff and create a staff succession plan. • Deliver a clear vision and supporting strategy for the Academy. • Planning, preparing, and delivering lessons. • Encouraging student participation in lessons and in other school-related activities. • To lead on recruitment for staff and create a staff succession plan.