Head of Technology

• Aug 2023 - Present

 Build and Manage Cybersecurity Development for Client.  Handle annual budget and ensure cost effectiveness.  Liaising with Product Managers to provide feedback from clients about product requirements.  Develop and maintain internal partnerships with stakeholders, external partnerships with vendors and provide regular feedback that is actionable.  Design, develop, implement, and coordinate technology development systems, policies, and procedures.  Responsible for establishing and delivering the Commercial IT vision aligned with Commercial strategy.  Develop a deep understanding of the Commercial organization and establish and own the commercial IT roadmap which addresses gaps in current delivery and identifies new solutions to enable growth.  Understand and balance the immediate needs of Commercial, supports new business demands and helps define future solutions regarding suitable systems and IT services.  Provide leadership and strategic direction to the Commercial IT team while also developing people from both a functional skills and leadership perspective.  Collaborate with Commercial stakeholders to understand, document and prioritize requests.  Proactively communicate with stakeholders to provide updates, anticipate future needs, and offer strategic recommendations and insights.  Ensure that the Commercial IT organization is structured and resourced cost effectively to implement the Commercial IT roadmap and oversee operational support.  Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.  Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.  Work closely with the Commercial Team in uncovering clients’ request.  Ensure security of data, network access and backup systems.  Identify problematic areas and implement strategic solutions in time.  Audit systems and assess their outcomes. Show less