Experience

Dynasoft Business Solutions Ltd

• Kenya
• IT Services and IT Consulting
• 1 - 100 Employee

• System Support Specialist

  • Feb 2022 - Present

  Duties and Responsibilities • Educating the client on the basics and the overall functionalities of the ERP system, (Microsoft Dynamics 365 Business Central (D365 BC). • Help the team in customizing the ERP to match the needs and requirements of the client. • Train the employees how to access, feed data and use the system to execute various tasks as per the departments. • Offering after-installation services (support) to the clients in case, they have any complications. Duties and Responsibilities • Educating the client on the basics and the overall functionalities of the ERP system, (Microsoft Dynamics 365 Business Central (D365 BC). • Help the team in customizing the ERP to match the needs and requirements of the client. • Train the employees how to access, feed data and use the system to execute various tasks as per the departments. • Offering after-installation services (support) to the clients in case, they have any complications.



Muwasco

• Information Technology Consultant

  • May 2019 - Aug 2019

  Duties and responsibilities • Designing and developing software applications in the company • Installing and Configuring Office computers with company related software. • Networking and cable trunking of Ethernet cables and undertaking network configurations on Machines. • Maintaining technical data and records for future reference. • Installing and configuring new office printers and scanners for relevant personnel. • Installation of ECTS (Electronic Cargo Tracking systems) on prime moving vehicles for Kenya Revenue Authority acquiescence. • Providing technical assistance to our clients by visiting client sites and at times using remote access to perform troubleshooting when needed. • Installing and configuring computer hardware, software, networks and printers. • Repairing and replacing hardware equipment • Responding in a timely manner to technical request from company users • Frequent monitoring and maintenance of computer systems and networks. • Monitoring and troubleshooting of the company’s CCTV networks. • Regular backing up of data • Providing technical support across the company, either through phone or in person. • Testing new systems and software for the company. Show less