Experience

EDGE Education

• South Africa
• E-Learning Providers
• 1 - 100 Employee

• Sales Business Development Manager

  • Mar 2023 - Present

  South Africa •Customer-Centric Relationship Building: Collaborated closely with educational institutions to understand their unique requirements, establishing strong client relationships. This allowed for a tailored approach to aligning our solutions with their needs. •Efficient Onboarding Processes: Streamlined and managed meticulous onboarding procedures, ensuring each customer received a personalized experience and enhanced customer satisfaction and retention. •Market Expansion Leadership:… Show more •Customer-Centric Relationship Building: Collaborated closely with educational institutions to understand their unique requirements, establishing strong client relationships. This allowed for a tailored approach to aligning our solutions with their needs. •Efficient Onboarding Processes: Streamlined and managed meticulous onboarding procedures, ensuring each customer received a personalized experience and enhanced customer satisfaction and retention. •Market Expansion Leadership: Spearheaded developing and implementing innovative strategies to broaden the organization's market presence. Show less



Valenture Institute

• United Kingdom
• E-Learning Providers
• 200 - 300 Employee

• Head of Admissions (Sales Director)

  • Jun 2022 - Nov 2022

  Cape Town, Western Cape, South Africa •Team Leadership and Development: Led and supported the Admissions team, implementing a comprehensive development plan that significantly improved team competence and customer engagement. This initiative resulted in a noticeable boost in team morale and overall engagement. •Sales Process Optimization: Conducted a thorough analysis of sales processes, procedures, and systems. Implemented strategic enhancements that increased the Sales Team's efficiency and effectiveness. By introducing… Show more •Team Leadership and Development: Led and supported the Admissions team, implementing a comprehensive development plan that significantly improved team competence and customer engagement. This initiative resulted in a noticeable boost in team morale and overall engagement. •Sales Process Optimization: Conducted a thorough analysis of sales processes, procedures, and systems. Implemented strategic enhancements that increased the Sales Team's efficiency and effectiveness. By introducing clear goals and expectations, we achieved a remarkable 20% increase in call activity, driving higher sales performance. •Innovative Admissions Strategy: Devised and executed an innovative admissions strategy that catalysed growth for the organisation. Introduced a structured sales strategy for the first time, providing clear direction and guidance to the team. This approach enabled the team to focus on core activities, ultimately improving productivity and performance metrics. Show less



2U

• United States
• Education Administration Programs
• 700 & Above Employee

• Senior Manager, Student Enrolments( Senior Sales Manager )

  • Aug 2016 - May 2022

  Cape Town, Western Cape, South Africa •Strategic Sales Leadership: Progressed to Senior Manager, Student Enrolments in 2020, after serving as Manager, Student Enrolments. Provided senior leadership with valuable insights on sales and productivity performance. Received commendation for delivering clear and in-depth feedback, aiding informed decisions, including market relevance assessments. •Performance Analysis and Optimization: Conducted comprehensive analysis of the sales team's performance, identifying key portfolio… Show more •Strategic Sales Leadership: Progressed to Senior Manager, Student Enrolments in 2020, after serving as Manager, Student Enrolments. Provided senior leadership with valuable insights on sales and productivity performance. Received commendation for delivering clear and in-depth feedback, aiding informed decisions, including market relevance assessments. •Performance Analysis and Optimization: Conducted comprehensive analysis of the sales team's performance, identifying key portfolio trends and shaping the team's strategic direction. This analysis informed resource reallocation, resulting in notable improvements in KPIs, such as response times and revenue growth. •Talent Development: Successfully coached and oversaw Advisors and Senior Enrollment Advisors, contributing to the promotion of two team members to senior roles within the department. International Market Expansion: Led the team through a successful expansion into the international market, surpassing targets by an impressive 50%. Established strong collaborative relationships with critical departments, including Operations, Finance, Marketing, and University Partnerships, fostering alignment and enhancing responsiveness to customer feedback. •CRM System Transition: Collaborated closely with the operations team during the transition from one CRM system to another. Emerged as a proficient creator of reports and processes for the new CRM within the department, ensuring a seamless transition.

• Enrollment Advisor ( Sales Consultant)

  • Jul 2015 - Aug 2016

  Cape Town Area, South Africa •Relationship Building and Sales Achievement: Cultivated meaningful relationships with prospective clients, exceeding set targets and accomplishing a significant milestone by securing over 100 successful recruitments in a single sales cycle. This outstanding achievement earned recognition in the esteemed Hall of Fame, highlighting the exceptional nature of this accomplishment.



CTI Education Group

• South Africa
• Higher Education
• 300 - 400 Employee

• Student Advisor ( Sales Consultant)

  • Jul 2014 - Jul 2015

  Cape Town Area, South Africa •Strategic Partnership Building: Successfully forged partnerships with local schools and campuses to expand outreach efforts. •Research and Campaign Execution: Conducted research to identify market trends and executed effective marketing campaigns to attract prospective students. •Data Management and Communication: Streamlined data management processes, enhancing communication within the organization to ensure the timely and accurate flow of information. Enrollment… Show more •Strategic Partnership Building: Successfully forged partnerships with local schools and campuses to expand outreach efforts. •Research and Campaign Execution: Conducted research to identify market trends and executed effective marketing campaigns to attract prospective students. •Data Management and Communication: Streamlined data management processes, enhancing communication within the organization to ensure the timely and accurate flow of information. Enrollment Achievement: Demonstrated the ability to predict enrollment trends and secure enrollments to meet organizational targets. •Brand Visibility: Elevated the visibility of the organization's brand through various marketing initiatives. Efficient Administration: Ensured efficient administrative processes to support the smooth operation of the department. Show less