Prince Emeka Ognonnaya
IT Support Engineer (M365) at DE9MICS CONSULTS- Claim this Profile
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Bio
Experience
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DE9MICS CONSULTS
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Nigeria
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Engineer (M365)
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Feb 2023 - Present
- I help customers with the activation of their license.- I also support them with knowing the right licenses to buy.- I made sure my customers were my priority and also made sure they left satisfied.
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Sales Representative
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Aug 2022 - Present
- Developed and maintained strong customer relationships and networks within designated sales territory.- Adapted to and remained flexible in changing work environment.- Analyzed sales data to adjust and improve sales strategies.
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FIDOSA
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France
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Investment Management
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Customer Service Representative
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Jan 2022 - Jul 2022
- Provided account information to customers and explained bill service policies and customer rights. - Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts. - Responded to telephone inquiries and complaints following standard operating procedures. - Maintained knowledge of company products to provide helpful suggestions and recommendations to customers. - Provided account information to customers and explained bill service policies and customer rights. - Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts. - Responded to telephone inquiries and complaints following standard operating procedures. - Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
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Education
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Word feast Bible school. Affilation of university of Canterbur
Bachelor of Theology - BA, Human Resources Management/Personnel Administration, General