Experience

DE9MICS CONSULTS

• Nigeria
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Support Engineer (M365)

  • Feb 2023 - Present

  - I help customers with the activation of their license.- I also support them with knowing the right licenses to buy.- I made sure my customers were my priority and also made sure they left satisfied.

• Sales Representative

  • Aug 2022 - Present

  - Developed and maintained strong customer relationships and networks within designated sales territory.- Adapted to and remained flexible in changing work environment.- Analyzed sales data to adjust and improve sales strategies.



FIDOSA

• France
• Investment Management

• Customer Service Representative

  • Jan 2022 - Jul 2022

  - Provided account information to customers and explained bill service policies and customer rights. - Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts. - Responded to telephone inquiries and complaints following standard operating procedures. - Maintained knowledge of company products to provide helpful suggestions and recommendations to customers. - Provided account information to customers and explained bill service policies and customer rights. - Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts. - Responded to telephone inquiries and complaints following standard operating procedures. - Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.