Experience

DALEX FINANCE & LEASING COMPANY LTD

• Financial Services
• 100 - 200 Employee

• FRAUD AND RECOVERY OFFICER

  • Jun 2016 - Present

  Managing the arrears collection and fraud investigations for Fixed Income Loans (FIL) per the agreed policy. Key Job Responsibilities • Identify business risk areas leading to possible fraud and recommend appropriate actions for mitigation • Identify illegal practices in FIL processes and escalate to management where necessary • Locate & visit all hard to reach arrears clients as per data provided & provide update on their contact and current location • Build strong relationships with Ghana Police Service and Heads of Institutions for smooth prosecution of fraud cases and verification of client status respectively • Ensure payments are received on due dates • Monitor the timely execution of requests submitted to Police Stations and client institutions • Escalate all recovery issues including recalcitrant clients to the Recovery Supervisor Show less



GLOBAL ACCESS SAVINGS AND LOANS LIMITED, GHANA

• Kumasi Bantama Branch

• Relationship Officer

  • Sep 2015 - Jun 2016

  • Identify potential clients in a designated area to market and sell a full range of financial services and products which include cash management, investment etc. to cater for business segment with a view to maximize outreach. • Mobilization of deposits especially Savings and Current Accounts • To achieve assets and liabilities targets through solicit- new accounts, as well as working to grow and maintaining assigned portfolio of business customers • Introduce to clients and prospects on new and existing banking products and services • Maintain a deposit mobilization portfolio of GHC 100,000 monthly. Show less