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Experience

    • Entertainment
    • 1 - 100 Employee
    • Senior Accounts Payable
      • Jul 2016 - Present
    • United Kingdom
    • Accounting
    • 300 - 400 Employee
    • Accounts Assistant
      • Jun 2014 - Jul 2016

      • Responsible for input of trade and intercompany supplier invoices and expenses. • Processing high volume of invoices and files as quickly and accurately and providing support to the team leader and colleagues • To input the Advertising Agencies invoices both trade and intercompany, ensuring appropriate documentation and approvals are available to support the input. • Ensure invoices are input on day of receipt, where the PO is approved and able to match on the system • Input remediated invoices on receipt from the Customer services team, confirm that the input has been done • Maintain accurate and up to date filing on a daily basis. • Assist with Internal and External Client Audits • Collecting incoming mail within 1 hour of arrival, stamping all invoices on day of receipt and ensuring all invoice are input within the working day, then filing invoices input per the set guidelines • Communicating any rejected invoices to Customer Services team • Sending out Letters and emails for Invoices with missing PO’s • Training new staff and delegating work in Team Leaders absence.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Accounts Assistant Supervisor
      • Oct 2005 - Jun 2014

      Working with over 300 clients’ accounts • Posting Euro and GBP journals and large number of invoices on Oracle (sales/refund reports run from Chip and Pin Terminals and sales/refunds processed on in-house system)• Processing large volume of credit cards on in-house system (Servebase) to gain authorisation for Euro and GBP sales / refunds• Daily payment runs of GBP and EURO payments - Bank Transfers, Cheques,Travelex Cards, Travellers Cheques, Money grams / Money transfers for Tour guides around Europe, UK and Ireland and Scandinavia• Getting payments authorised by management• Using I-Merchant system to run reports and solve queries when reports run on Chip and Pin device do not balance• Chasing client debits via email, post and phone• Assisting with Accounts reconciliation for Month end• Transferring money internally (Client to Client) on Oracle• Chargebacks - Dealing with passenger queries from Banks (Chargebacks) • Liaising with Overseas Customer Service Office • Liaising with clients over telephone and face-to-face regarding payment, sales and account discrepancies.• Liaising with Cashiers regarding payments• Sending clients account balance statements and yearly payment history reports• Supervising temporary staff when Supervisor is on leave• Set up new supplier accounts on Oracle• Liaising with Department Manager, Accounts Manager and staff from other departments• Basic office duties such as filing, photocopying and faxing• Drafting Correspondence

    • Data Entry Clerk
      • Mar 2005 - Oct 2005

      • Processing of credit/debit card payments on Servebase system• Liaising with internal and external customers to resolve queries and card payment rejections (via phone, email, fax)•Contacting clients with debit balances to recover funds.

    • Sales Assistant
      • Mar 2001 - May 2005

      • Customer Service, including customer queries and complaints • Problem Solving: dealing with difficult customers • Liaising with other stores over telephone • Assisting with Merchandising (Shop floor plan changes and promotional changes) • Supervising and training new staff • Cash Handling • Opening and Closing store in Managers absence • Checking Stock Availability • Ordering Stock • Data Entry • Customer Service, including customer queries and complaints • Problem Solving: dealing with difficult customers • Liaising with other stores over telephone • Assisting with Merchandising (Shop floor plan changes and promotional changes) • Supervising and training new staff • Cash Handling • Opening and Closing store in Managers absence • Checking Stock Availability • Ordering Stock • Data Entry

Education

  • London Metropolitan University
    BA Joint (Hons), Travel & Tourism and Human Resource Management
    2003 - 2005
  • London Metropolitan University
    Higher National Diploma, Travel and Tourism Management
    2001 - 2003
  • Kingsbury High Sixth Form
    1999 - 2001
  • Kingsbury High School
    1994 - 1999

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