Experience

Incepta Communications

• Botswana
• Advertising Services
• 1 - 100 Employee

• Head of Client Services

  • Jul 2013 - Present

  In my role as Head of Client Services, I am responsible for the following: - Supporting organizational growth by providing strategic client direction, building new relationships and maintaining existing client relationships, as well as ensuring that client projects are implemented according to plan. In addition to the above, the role involves: - Planning, developing and managing client projects - Determining a project’s schedule, scope and budget - Directing team members in meeting client and company objectives - Defining departmental operating budgets, and resource, risk and scope management - Managing client expectations - Communicating with stakeholders - Determining short- and long-term resource requirements - Building and managing teams - Designating responsibilities among team members Show less



Transport Holdings Limited

• Gaborone, Botswana

• Operations Supervisor

  • May 2012 - Jun 2013

  - Responsible for Planning and Management of all cross-border logistics and local warehousing for client base. - Compiling EXCO Reports following Key Performance Areas (KPA’s) such as efficient use of available trucks, fuel efficiency - Management of subcontractors and other suppliers - Compiling delivery reports based on customer satisfaction on delivery times and state of delivered stock. - In addition, I also served as Sales and Marketing Executive, reporting to the Business Development Manager. I was responsible for the following: - Sales and marketing of all company activities and services, including Customer Relationship Management - Compiling Sales Reports and Customer Satisfaction Monitoring and Analysis. Show less



YARONA FM - Live The Music

• Botswana
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• On Air Personality

  • Jul 2010 - Aug 2012

  As an on-air radio personality, I hosted the popular culture and lifestyle show, Fabulocity. My responsibilities included: - Compiling show content and coming up with ideas for features that sponsors would be interested in paying for in order to promote their brands and for the radio station to generate income from - Conducting interviews with guests and clients, ensuring that clients’ business objectives are met and correct information is shared with listeners - Promoting the radio station outside of the studio and ensuring brand awareness and recognition across the target group - Participating in campus tours and student motivational activities Show less