Experience

LIPPO Mall Indonesia

• Greater Jakarta Area, Indonesia

• Mall Director

  • Feb 2019 - Present

  Responsibilities: • Responsible for P/L and driving the business to increase profit • Responsible for both the behind-the-scenes and customer-facing operations of a retail shopping center • Understand the market in which the mall is located. A familiarity with which retail outlets will experience success within the shopping center will ultimately contribute to the success of the facility • Work with Marketing Manager to provide sales/marketing workshops for tenants to increase sales revenue • Work with businesses in generating new sales revenue for tenant lease/vendor contracts • Ensure and maintain effective operation, administration and improvement of physical operational Achievement: 1. Secured 30 new anchor & international brand Retail Premiere open: Cinepolis, Coming Soon (Q2-2020); Wonderkids 2. Increase Occupancy & EBITDA Opco by double digit within 10 month Show less



PT MAXX COFFEE PRIMA

• Karawaci

• Operation Director

  • May 2016 - Jan 2019

  Responsibilities: 1. Contribute to the development and refinement of Company's vision & strategy 2. Support overall process of management and corporate decision making to ensure the organization maximizes its short, medium and long term profitability and shareholder returns 3. Liaise with other executive heads on the implementation of the company's strategic and operational plans 4. Develop, review and report on the business development division's strategy, ensuring the strategic objectives are well understood and executed by the team 5. Ensuring the brand and ethos is represented in the right way across food & beverage, health & safety, people & development and operation 6. Keeping employees motivated and organizing appropriate training 7. Investigating customer satisfaction and develop strategy plan to give fully customer satisfaction 8. Driving the business to increase profits Achievement: 1. Launching Maxx Coffee on September 2018 at Holland Village Jakarta with touch points at slow bar to have more engagement with different ambience 2. Build Training Academy (Q3 2017) and develop modules for stores 3. Create Maxx Coffee Barista Championship (MCBC) Oct 2018 for barista to compete among 80 stores throughout Indonesia Show less



Books & Beyond (PT GRATIA PRIMA INDONESIA)

• Greater Jakarta Area, Indonesia

• Deputy CEO

  • Jan 2013 - Jan 2019

  Responsibilities: 1. Provide strategic direction of the merchandise and product mix for import and local books and non-books. 2. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements 3. Create, implement, measure and maintain human capital procedures, policies and systems to support business objectives and maintain a human resources information system that meets management information and compliance needs 4. Support overall process of management and corporate decision making to ensure the organization maximizes its shorts, medium and long-term profitability and shareholder returns 5. Liaise with other executive heads on the implementation of the company's strategies and merchandise plans 6. Oversees design, marketing, promotion, delivery and quality programs, products and services 7. Recommends yearly budget for Board approval and prudently manages organizations's resources within those budget guidelines according to current laws and regulations 8. Assures the organizations and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders Achievements: 1. Rebranding franchise bookstore from Times Bookstore to Books&Beyond to be independent on October 2012 2. Maintain growth year on year with double digit for the last 5 years. Show less



Times Bookstores (PT Times Prima Indonesia)

• Greater Jakarta Area, Indonesia

• Head of Merchandising

  • Oct 2008 - Dec 2012



Periplus (PT JAVA BOOKS INDONESIA)

• Product Manager (PPIC)

  • Oct 2004 - Sep 2008



TOKO GUNUNG AGUNG

• Merchandising Manager

  • Apr 1999 - Sep 2004



TOKO GUNUNG AGUNG, PT TBK

• Greater Jakarta Area, Indonesia

• Assistent Manager Merchandising

  • Apr 1997 - Mar 1999