Experience

Desihands E-commerce Pvt Ltd

• India
• Retail Apparel and Fashion
• 1 - 100 Employee

• Co-Founder & CEO

  • Apr 2015 - Present

  Business Functions- Conceived and launched Desihands.com, a platform to showcase the handmade products sourced from across the country.- Led and managed the growth for different categories by signing new sellers on the platform.- Partnered with key cross-functional teams to ensure all relevant organizational goals and implications are factored into eCommerce projects.- Developed and oversaw content across the websites and online marketing campaigns to ensure efficiency, accuracy and timeliness of all web content publishing.- Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.HR functions- Built and led a team of e-commerce professionals who can effectively help develop and execute creative e-commerce solutions.- Built a new B2B sales team, focused on large retailers, to set up a wholesale business within 3 months.- Responsible for the day-to-day HR operational activities, including employee engagement, learning and development, talent management, performance management, compensation and payroll, recruitment, policy interpretation, harmonization, and implementation.



Infoplus Technologies UK Limited

• United Kingdom
• IT Services and IT Consulting
• 300 - 400 Employee

• Senior Executive Human Resources

  • Jun 2009 - Mar 2014

  Talent Acquisition & Management- Built a workforce that creates a competitive advantage by recruiting, developing and retaining top talent.- Partnered with 3rd party consultants, job portals and used other recruitment tools to find and source candidates.- Managed the complete recruitment cycle from sourcing, screening, interviewing & verification to offer roll outs.- Adept at large scale recruitment like job fairs, campus recruitment etc.- Able to understand M&A, lead integration process and good with harmonizing the differences.Training & Developement- Planned, owned, and executed HR-related programs and initiatives and drove the implementation in alignment with corporate and business strategy.- Identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies. - Conceptualizing and developing training and development initiatives for improved productivity, building capability and quality enhancement.- Providing Induction training for the New Joinees on policies, procedures, Ethics, Info Security, and Welfare amenities.- Has conducted basic language training for freshers.HR Operations- Validated and provided payroll inputs such as Headcount Data, Comp Off Report, Incentive Input, Employees Attendance input, Hold Salary input, Deductions input, Salary Advance Input, Consultancy payment advise.- Facilitated and implemented rewards & recognition program.- Maintained employee database and physical records.- Handled employee retention program and also employee exit formalities.- Handled the ISO process as a MR .- Initiated and published monthly newsletter.- Organised exhbitions working along with NGOs and weavers as part of the company's CSR activity.



Sutherland Global Services

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Senior Executive Human Resources

  • May 2007 - May 2009

  Employee Engagement - Resolve employee issues/ Employee Queries/ Grievances within timelines agreed during the said meetings, in co-ordination with Program Managers and other Functional Heads.- Handhold employees during process training and facilitate adaptability to the production floor when they hit floor for Nesting- Conducting communication / Skip level / one on one meeting at regular intervals covering Agents and TLs – every month to understand the pulse of the floor. - Organizing and Facilitating Round Tables and Town Hall meetings. - Organizing Team Building / Fun Activities / Welfare activities to Motivate Employees. MIS Reporting - Attrition and Absenteeism Reports to be generated on a Weekly/Monthly basis and to be reviewed with the Senior Leadership. - Headcount reconciliation Reports to be generated on a monthly basis and to be reviewed with the Senior Leadership. Performance Management- Coordination in identification of job descriptions and KRA’s that each employee is expected to accomplish within defined timelines - Ensure monthly individual and team targets are defined and communicated, to be updated within timelines in the database. - Ensuring timely completion of individual reviews and feedbacks from appraisers. - Compilations and processing promotions based on feedbacks from appraisers based on the program budget available and the stack ranked employees. - Organizing Rewards and Recognition programs for the top performers. (Shortly rolling out a daily / weekly / monthly R&R program ) HR Operations- Initiating appropriate disciplinary action against employees for misconduct, non performance, violation of policies, Absenteeism etc.- Follow up on Exit Interview Process & disabling Employee who have Resigned / Absconded / Terminated.- Handled ramping down process and laid off employees.