Experience

The Perfections Group

• South Africa
• Hospitality
• 1 - 100 Employee

• Sales Executive

  • Oct 2023 - Present



AVIAREPS Southern Africa

• South Africa
• Airlines and Aviation
• 1 - 100 Employee

• Key Accounts Manager

  • Aug 2018 - Present

• Sales Executive

  • Jan 2018 - Present

• Reservations Supervisor

  • Jun 2017 - Present



AVIAREPS

• South Africa

• Reservations and ticketing Consultant

  • Dec 2015 - Present

  Reservations and ticketing Consultant. Reservations and ticketing Consultant.



Bidair Services

• O R Tambo

• Flight Controller

  • Dec 2013 - Present

  Control the Ground Handling activity on all flights to achieve a safe and timely flight operation that meets the customer airline’s requirements. Serve as a focal co-ordination point for airlines & service delivery teams, and for the maintenance of flight movement time. Proactively co-ordinate with customer airlines and service delivery teams, scan the available systems and messages to ascertain specific flight handling requirements. Collate the information on the Flight Control Sheet and maintain a follow-up check-list to ensure that the requirements are effectively delivered and special loads taken care of. This is in order to ensure that the internal and external customer support is optimised and quality service results are achieved. Exercise effective control over the Precision Time schedules of flights by proactively monitoring flight progress through the Airport Activity Control System and by maintaining effective communication with the Ground Dispatcher and service delivery teams. Forewarn the service delivery teams of potential flight handling challenges and follow up to ensure that challenges are effectively dealt with. Responsible to ensure that the flight movement is received from the up-line station and accurately captured in the Management Information Systems or CORE system for flights. Follow-up with chaser messages to outstations if the Movement Message is not received as per the schedule. Dispatch Arrivals and Departure Movement messages to maintain the Service Level Agreement with the airlines and to keep the network stations updated on flight schedule and to alert the teams of any potential delay. This is in order to ensure that all the service delivery teams and customer airlines are provided with up-to-date flight movement information, which translates into efficient resource management for the entire Airport Services teams thus directly impacting operational costs and service. Show less



ATKV Resorts

• South Africa
• Hospitality
• 1 - 100 Employee

• Sales Executive - Business Events

  • Apr 2019 - Sep 2023



BidAir Services (Pty) Ltd

• Customer service agent

  • Sep 2010 - Dec 2015