Prerna Sakhuja
Manager at TONI&GUY- Claim this Profile
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Bio
Experience
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TONI&GUY
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United Kingdom
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Personal Care Product Manufacturing
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1 - 100 Employee
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Manager
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Sep 2022 - Present
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Callsmaster Services LLP - Digital Marketing & Consulting Company
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India
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Advertising Services
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1 - 100 Employee
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Customer Relationship Management Specialist
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Jun 2017 - Sep 2022
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Signature Global
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India
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Real Estate
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500 - 600 Employee
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Customer Relations Manager
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Apr 2017 - Jan 2019
Dealing with customer queries. · Handling Cancellation Process, Registries, Booking,Loan Papers and Maintain all legal documents. · Maintain collections, Data Entry in softwares. · Ensures that customers receive the quickest service possible. · Collects customer payments & issues customer refunds. · Participates in the formulation of the company's strategic plan. . Maintains database of customers for follow up. · Interacts with customers using phone, email and in person. · Knowledge about the calculations of Service Tax, Interest. Show less
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BERRY DEVELOPERS & INFRASTRUCTURE (BDI)
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Gurgaon, India
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CRM Executive
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May 2015 - Mar 2017
Dealing with customer queries. · Handling Transfer cases, Cancellation Process, Registries, Booking,Loan Papers and Maintain all legal documents. · Maintain collections, Data Entry in softwares. · Ensures that customers receive the quickest service possible. · Collects customer payments & issues customer refunds. · Participates in the formulation of the company's strategic plan. · Maintains database of customers for follow up. · Interacts with customers using phone, email and in person. · Knowledge about the calculations of Service Tax, Interest. Show less
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Education
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2010 - 2013
Delhi University
Bachelor of Commerce - BCom, Commerce -
Institute of Management Technology, Ghaziabad
Master of Business Administration - MBA -
Ywca Matriculation Higher Secondary School
Diploma in Office Management
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