Experience

NetAmbit Infosource & e-Services Pvt. Ltd.

• India
• Financial Services
• 500 - 600 Employee

• H.R (Alternate Channel)

  • Apr 2012 - Present

  Mumbai • Talent acquisition for Western India based out of Mumbai. • Responsible for both external and internal hiring process (internal recruitment assessment of employees for different or more senior roles, where applicable) • Develop micro-market recruitment strategy. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning and talent… Show more • Talent acquisition for Western India based out of Mumbai. • Responsible for both external and internal hiring process (internal recruitment assessment of employees for different or more senior roles, where applicable) • Develop micro-market recruitment strategy. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning and talent planning. • Identify and source appropriate talent for current open roles within the organization. • Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagements. • Manage the recruitment process and life-cycle, including assessments, interviews, and offers. • Counsel the candidate on corporate benefits, salary, and corporate environment. • Provide recruitment counsel and guidance to hiring managers and HR Business Partners with hiring and employment data. • Develop specialized or competitive intelligence and research in regards to talent development or retention. • Use social media, job boards, Internet sourcing, and other technical means to source candidates for open jobs. • Develop college recruiting programs, when required. • Participate in employment events, such as career fairs. • Use sophisticated applicant tracking systems and other recruiting software and CRM system to track applicants through the selection phase through to on-boarding. • Develop relationships with third party recruitment agencies, vendors and staffing firms and manage the procurement, billing and measurement process. Show less



Abyss & Horizon Consulting Pvt. Ltd

• HR-IT Services

  • Dec 2011 - Apr 2012

  Mumbai



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• WFM Analyst

  • Dec 2009 - Oct 2010

  ROSTER Preparing rosters and Distributing Breaks. Top Skill Distribution, CHANGE MANAGEMENT * Assigning shift and skill to newly added agents, Change request of Shift and Week Off (Swiping), Mark Training or Briefing and update Breaks. * Preparing Real Time Intraday Analysis, Entire day Absenteeism circle wise. ( Plan Vs Actual of Post-paid and Prepaid wise AHT and Abandoned percentage for that particular interval), REAL TIME MONITORING. * Monitoring the… Show more ROSTER Preparing rosters and Distributing Breaks. Top Skill Distribution, CHANGE MANAGEMENT * Assigning shift and skill to newly added agents, Change request of Shift and Week Off (Swiping), Mark Training or Briefing and update Breaks. * Preparing Real Time Intraday Analysis, Entire day Absenteeism circle wise. ( Plan Vs Actual of Post-paid and Prepaid wise AHT and Abandoned percentage for that particular interval), REAL TIME MONITORING. * Monitoring the agents on Real Time Basis to find out the non-adhering agents. * Skill Plan Monitor (monitoring of staffing, calls & AHT). * Agent State Summary (Agents are scheduled for various activities at each interval). Show less



Tranzen communication Pvt. ltd.

• H.R Recruiter

  • Oct 2006 - Nov 2009

  * Front ending with the client on various mandates, mainly for executive level. * Sourcing and short listing of profiles after understanding the client’s requirements and the mandate. * Taking the first and second round of interviews on behalf of the client. * Taking care of the whole recruitment process, and after that for the collections. * Business meetings with the existing and new clients when needed. * Taking care of internal training programmes on modules like… Show more * Front ending with the client on various mandates, mainly for executive level. * Sourcing and short listing of profiles after understanding the client’s requirements and the mandate. * Taking the first and second round of interviews on behalf of the client. * Taking care of the whole recruitment process, and after that for the collections. * Business meetings with the existing and new clients when needed. * Taking care of internal training programmes on modules like candidate management, interviewing skills, client management etc. * Also conducting formal induction programmes for new joiners. Show less