Associates Director of Food & Beverage

• Aug 2023 - Present

Food and Beverage Manager

• May 2022 - Present

Assistant Director of Food And Beverage

• May 2022 - Aug 2023

Food and Beverage Manager

• Dec 2016 - Present

Senior Restaurant Manager

• Jan 2015 - Present

- Achievement of budgeted food sales, beverage sales, labour costs and profitability. - Timely analysis of Food & Beverage Prices in relation to competition. - Participation and input towards F&B Marketing activities. - Preparation of Sales Promotions & Mailings. - To co-ordinate with all large group meeting/banquet planners their specific group requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements. - Supervision of daily paper flow including Proposals, and Function Contracts. - Attendance and participation at weekly meeting and Owner meeting. - To assist in menu planning and pricing. - Development and maintenance of department manual. - Supervision of weekly payroll input and Petty Cash. - All other duties as directed by the Executive Director. - Participation in Manager on Duty shifts as required. - Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared. - Completion of monthly inventory. - Purchasing of purchase requirements of small wares, linens requirements etc. - Ensuring that services meet customer specifications. - Work with the Corporate Chef and Restaurant Manager to ensure all arrangements and details are dealt with. - Handling of customer complaints. - Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time. - Responsible for staff training and development. - Discipline of personnel when required. - Responsible for overseeing all scheduling within the department. - Participation towards overall Restaurant Maintenance and cleanliness. - Achieving service that exceeds expectations. - Overall maintenance of the operation at a level in keeping with the standards prescribed. Show less

Restaurant Manager

• Jun 2010 - Dec 2014

• Ensuring that the outlet is managed efficiently according to the established business, budget and marketing plan as set by hotel • Ensuring the service that is delivered is according to the hotel/restaurant set standard. • Handling guests enquiries in courteous and efficient manner and report guests complains or problems. • Conducting monthly inventory checks on all operating equipment and supplies. • Controlling the requisition, storage and careful use of all equipment and supplies. • Establishing and strictly adhere to the par stocks for all operating equipment, supplies, inventory and ensuring that the outlet is adequately equipped. • Ensuring that the monthly forecasted Food and Beverage revenue figures are achieved. • Ensuring that the prices and portions are offered in accordance to food and beverage profit objectives. • Attending and contributing to all hotel and departmental staff meeting and trainings. • Submitting to Food and Beverage office the following: Monthly Outlet Report (P&L critique), Holiday Review, F&B average check comparison and Training Report. Show less