Prem Parikh
Systems and User Support Specialist at OPEC- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
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Gujarati Elementary proficiency
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Marathi Limited working proficiency
Topline Score
Bio
Jeffrey Modell
I’ve had the pleasure of knowing Prem since 2014. For six years, he was a model of efficiency and diligence, and he demonstrated strong IT knowledge and client relationship skills. I was impressed with Prem’s ability to take on new challenges, generate ideas, lead and support initiatives, coordinate with different stakeholders, and resolve complex issues. And, of course, Prem’s friendly nature and relentless support to his teammates makes it a joy to work with him. Prem would be an asset to any organization and I’m happy to provide my heartfelt recommendation.
Cristina VILAPLANA
I’ve had the opportunity to work with Prem for the past three years in my role as CRM. We have collaborated closely in several projects, but the re-design of our service catalogue and the building of the communication strategy for the user adoption of One Drive for Business in the organization are two main projects that come to mind. Prem is not only well organized, dedicated and technology savvy, but he is also a natural leader and a pleasure to work with. He’s extremely patient with clients and invariably conveys self-assurance and confidence in providing technical support to them. He’s not afraid of venturing into the unknown, trying new technologies and innovative approaches, but always ensures that the steps taken forward are firm and steady. He also displays great coordination skills with his colleagues. I appreciate Prem’s mature perspective and analysis on any subject and will surely miss our conversations. The team who gets to work with Prem next will be a lucky winner!
Jeffrey Modell
I’ve had the pleasure of knowing Prem since 2014. For six years, he was a model of efficiency and diligence, and he demonstrated strong IT knowledge and client relationship skills. I was impressed with Prem’s ability to take on new challenges, generate ideas, lead and support initiatives, coordinate with different stakeholders, and resolve complex issues. And, of course, Prem’s friendly nature and relentless support to his teammates makes it a joy to work with him. Prem would be an asset to any organization and I’m happy to provide my heartfelt recommendation.
Cristina VILAPLANA
I’ve had the opportunity to work with Prem for the past three years in my role as CRM. We have collaborated closely in several projects, but the re-design of our service catalogue and the building of the communication strategy for the user adoption of One Drive for Business in the organization are two main projects that come to mind. Prem is not only well organized, dedicated and technology savvy, but he is also a natural leader and a pleasure to work with. He’s extremely patient with clients and invariably conveys self-assurance and confidence in providing technical support to them. He’s not afraid of venturing into the unknown, trying new technologies and innovative approaches, but always ensures that the steps taken forward are firm and steady. He also displays great coordination skills with his colleagues. I appreciate Prem’s mature perspective and analysis on any subject and will surely miss our conversations. The team who gets to work with Prem next will be a lucky winner!
Jeffrey Modell
I’ve had the pleasure of knowing Prem since 2014. For six years, he was a model of efficiency and diligence, and he demonstrated strong IT knowledge and client relationship skills. I was impressed with Prem’s ability to take on new challenges, generate ideas, lead and support initiatives, coordinate with different stakeholders, and resolve complex issues. And, of course, Prem’s friendly nature and relentless support to his teammates makes it a joy to work with him. Prem would be an asset to any organization and I’m happy to provide my heartfelt recommendation.
Cristina VILAPLANA
I’ve had the opportunity to work with Prem for the past three years in my role as CRM. We have collaborated closely in several projects, but the re-design of our service catalogue and the building of the communication strategy for the user adoption of One Drive for Business in the organization are two main projects that come to mind. Prem is not only well organized, dedicated and technology savvy, but he is also a natural leader and a pleasure to work with. He’s extremely patient with clients and invariably conveys self-assurance and confidence in providing technical support to them. He’s not afraid of venturing into the unknown, trying new technologies and innovative approaches, but always ensures that the steps taken forward are firm and steady. He also displays great coordination skills with his colleagues. I appreciate Prem’s mature perspective and analysis on any subject and will surely miss our conversations. The team who gets to work with Prem next will be a lucky winner!
Jeffrey Modell
I’ve had the pleasure of knowing Prem since 2014. For six years, he was a model of efficiency and diligence, and he demonstrated strong IT knowledge and client relationship skills. I was impressed with Prem’s ability to take on new challenges, generate ideas, lead and support initiatives, coordinate with different stakeholders, and resolve complex issues. And, of course, Prem’s friendly nature and relentless support to his teammates makes it a joy to work with him. Prem would be an asset to any organization and I’m happy to provide my heartfelt recommendation.
Cristina VILAPLANA
I’ve had the opportunity to work with Prem for the past three years in my role as CRM. We have collaborated closely in several projects, but the re-design of our service catalogue and the building of the communication strategy for the user adoption of One Drive for Business in the organization are two main projects that come to mind. Prem is not only well organized, dedicated and technology savvy, but he is also a natural leader and a pleasure to work with. He’s extremely patient with clients and invariably conveys self-assurance and confidence in providing technical support to them. He’s not afraid of venturing into the unknown, trying new technologies and innovative approaches, but always ensures that the steps taken forward are firm and steady. He also displays great coordination skills with his colleagues. I appreciate Prem’s mature perspective and analysis on any subject and will surely miss our conversations. The team who gets to work with Prem next will be a lucky winner!
Credentials
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Emotionally Intelligent Leadership
SkillsoftMay, 2023- Nov, 2024 -
Leadership Insights on Emotional Intelligence
SkillsoftMay, 2023- Nov, 2024 -
Becoming an Emotionally Intelligent Leader
SkillsoftApr, 2023- Nov, 2024 -
ITIL Service Design (ITIL-SD)
AXELOS Global Best PracticeDec, 2019- Nov, 2024 -
Writing Customer Service Emails
Lynda.comMar, 2019- Nov, 2024 -
Communicating with Diplomacy and Tact
Lynda.comFeb, 2019- Nov, 2024 -
Managing for Results
Lynda.comFeb, 2019- Nov, 2024 -
Unconscious Bias
Lynda.comFeb, 2019- Nov, 2024 -
Leading without Formal Authority
Lynda.comNov, 2018- Nov, 2024 -
Achieving Your Goals
Lynda.comOct, 2018- Nov, 2024 -
Being an Effective Team Member
Lynda.comOct, 2018- Nov, 2024 -
Humor in the Workplace
Lynda.comOct, 2018- Nov, 2024 -
Mentoring Others
Lynda.comOct, 2018- Nov, 2024 -
PRINCE2® Foundation certificate in Project Management
AXELOS Global Best PracticeMar, 2017- Nov, 2024 -
ITIL® Intermediate Certificate in IT Operational Support and Analysis
AXELOS Global Best PracticeNov, 2016- Nov, 2024 -
Service Desk Analyst
APMG InternationalNov, 2015- Nov, 2024 -
ITIL® Foundation
APMG InternationalMay, 2013- Nov, 2024 -
PRINCE2® Practitioner certificate in Project Management
AXELOS Global Best PracticeJun, 2017- Nov, 2024 -
ITIL® Intermediate CPD
AXELOS Global Best PracticeJul, 2020- Nov, 2024 -
ITIL® Intermediate CPD
AXELOS Global Best PracticeJul, 2020- Nov, 2024
Experience
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OPEC
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Austria
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Oil and Gas
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1 - 100 Employee
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Systems and User Support Specialist
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Oct 2020 - Present
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International Atomic Energy Agency (IAEA)
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Austria
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International Affairs
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700 & Above Employee
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IT Support Technician
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May 2016 - Sep 2020
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Contractor
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Sep 2011 - Apr 2016
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e-Zest Solutions
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India
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IT Services and IT Consulting
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700 & Above Employee
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Senior System Engineer
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Jun 2015 - May 2016
Working onsite for client International Atomic Energy Agency, Vienna, Austria Working onsite for client International Atomic Energy Agency, Vienna, Austria
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LTI - Larsen & Toubro Infotech
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India
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IT Services and IT Consulting
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700 & Above Employee
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Senior Systems Engineer
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Jan 2013 - Jun 2015
Working onsite for client International Atomic Energy Agency, Vienna, Austria Working onsite for client International Atomic Energy Agency, Vienna, Austria
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Datamatics
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Associate Consultant
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Aug 2011 - Jan 2013
Working onsite for client International Atomic Energy Agency, Vienna, Austria Working onsite for client International Atomic Energy Agency, Vienna, Austria
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Gateway Group of Companies
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India
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IT Services and IT Consulting
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700 & Above Employee
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Network Engineer
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Aug 2010 - Aug 2011
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36tdegree
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Mumbai Area, India
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Technical Support Engineer and Web Developer
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Aug 2006 - Feb 2009
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Education
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Madurai Kamaraj University
Bachelor's Degree, Computer Applications -
Shah And Anchor Kutchhi Polytechnic
Diploma, Information Technology -
D.P.Y.A. High School
SSC, High School Graduation