Prem Parikh

Systems and User Support Specialist at OPEC
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Contact Information
us****@****om
(386) 825-5501
Location
Vienna, Vienna, Austria, AT
Languages
  • English Full professional proficiency
  • Hindi Native or bilingual proficiency
  • Gujarati Elementary proficiency
  • Marathi Limited working proficiency

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5.0

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Jeffrey Modell

I’ve had the pleasure of knowing Prem since 2014. For six years, he was a model of efficiency and diligence, and he demonstrated strong IT knowledge and client relationship skills. I was impressed with Prem’s ability to take on new challenges, generate ideas, lead and support initiatives, coordinate with different stakeholders, and resolve complex issues. And, of course, Prem’s friendly nature and relentless support to his teammates makes it a joy to work with him. Prem would be an asset to any organization and I’m happy to provide my heartfelt recommendation.

Cristina VILAPLANA

I’ve had the opportunity to work with Prem for the past three years in my role as CRM. We have collaborated closely in several projects, but the re-design of our service catalogue and the building of the communication strategy for the user adoption of One Drive for Business in the organization are two main projects that come to mind. Prem is not only well organized, dedicated and technology savvy, but he is also a natural leader and a pleasure to work with. He’s extremely patient with clients and invariably conveys self-assurance and confidence in providing technical support to them. He’s not afraid of venturing into the unknown, trying new technologies and innovative approaches, but always ensures that the steps taken forward are firm and steady. He also displays great coordination skills with his colleagues. I appreciate Prem’s mature perspective and analysis on any subject and will surely miss our conversations. The team who gets to work with Prem next will be a lucky winner!

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Credentials

  • Emotionally Intelligent Leadership
    Skillsoft
    May, 2023
    - Nov, 2024
  • Leadership Insights on Emotional Intelligence
    Skillsoft
    May, 2023
    - Nov, 2024
  • Becoming an Emotionally Intelligent Leader
    Skillsoft
    Apr, 2023
    - Nov, 2024
  • ITIL Service Design (ITIL-SD)
    AXELOS Global Best Practice
    Dec, 2019
    - Nov, 2024
  • Writing Customer Service Emails
    Lynda.com
    Mar, 2019
    - Nov, 2024
  • Communicating with Diplomacy and Tact
    Lynda.com
    Feb, 2019
    - Nov, 2024
  • Managing for Results
    Lynda.com
    Feb, 2019
    - Nov, 2024
  • Unconscious Bias
    Lynda.com
    Feb, 2019
    - Nov, 2024
  • Leading without Formal Authority
    Lynda.com
    Nov, 2018
    - Nov, 2024
  • Achieving Your Goals
    Lynda.com
    Oct, 2018
    - Nov, 2024
  • Being an Effective Team Member
    Lynda.com
    Oct, 2018
    - Nov, 2024
  • Humor in the Workplace
    Lynda.com
    Oct, 2018
    - Nov, 2024
  • Mentoring Others
    Lynda.com
    Oct, 2018
    - Nov, 2024
  • PRINCE2® Foundation certificate in Project Management
    AXELOS Global Best Practice
    Mar, 2017
    - Nov, 2024
  • ITIL® Intermediate Certificate in IT Operational Support and Analysis
    AXELOS Global Best Practice
    Nov, 2016
    - Nov, 2024
  • Service Desk Analyst
    APMG International
    Nov, 2015
    - Nov, 2024
  • ITIL® Foundation
    APMG International
    May, 2013
    - Nov, 2024
  • PRINCE2® Practitioner certificate in Project Management
    AXELOS Global Best Practice
    Jun, 2017
    - Nov, 2024
  • ITIL® Intermediate CPD
    AXELOS Global Best Practice
    Jul, 2020
    - Nov, 2024
  • ITIL® Intermediate CPD
    AXELOS Global Best Practice
    Jul, 2020
    - Nov, 2024

Experience

    • Austria
    • Oil and Gas
    • 1 - 100 Employee
    • Systems and User Support Specialist
      • Oct 2020 - Present

    • Austria
    • International Affairs
    • 700 & Above Employee
    • IT Support Technician
      • May 2016 - Sep 2020

    • Contractor
      • Sep 2011 - Apr 2016

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior System Engineer
      • Jun 2015 - May 2016

      Working onsite for client International Atomic Energy Agency, Vienna, Austria Working onsite for client International Atomic Energy Agency, Vienna, Austria

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Systems Engineer
      • Jan 2013 - Jun 2015

      Working onsite for client International Atomic Energy Agency, Vienna, Austria Working onsite for client International Atomic Energy Agency, Vienna, Austria

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Associate Consultant
      • Aug 2011 - Jan 2013

      Working onsite for client International Atomic Energy Agency, Vienna, Austria Working onsite for client International Atomic Energy Agency, Vienna, Austria

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Network Engineer
      • Aug 2010 - Aug 2011

  • 36tdegree
    • Mumbai Area, India
    • Technical Support Engineer and Web Developer
      • Aug 2006 - Feb 2009

Education

  • Madurai Kamaraj University
    Bachelor's Degree, Computer Applications
    2013 - 2015
  • Shah And Anchor Kutchhi Polytechnic
    Diploma, Information Technology
    2003 - 2006
  • D.P.Y.A. High School
    SSC, High School Graduation
    1992 - 2003

Community

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