Experience

County Court of Victoria

• Australia
• Administration of Justice
• 100 - 200 Employee

• Service Delivery Manager

  • Jun 2018 - Present

• Service User Engagement Manager

  • Jun 2017 - Jun 2018

  Work with service providers, vendors and clients to continually improve court systems and processes and ensure that system enhancements proposed by the business meet with the needs of clients.

• Manager, Client Services/Civil Registry

  • Jan 2017 - Jun 2017

  The role provides strategic leadership to the Client Services/Civil Registry team and works to remove system impediments and focuses on future trends in proposing system enhancements.

• Office Manager Client Services/Civil Registry

  • Sep 2014 - Jan 2017

  The role was responsible for management of the Client Services team, including resource allocation, performance management and resolution of problems escalated from staff. The role was required to liaise with service users, vendors, IT system providers, Governance team and the judiciary in leading and implementing projects.

• ADR Coordinator

  • Jun 2011 - Sep 2014

  Role was responsible for developing and implementing ADR for the Serious Injury list and for coordinating all ADR events within the civil jurisdiction at the County Court of Victoria.

• Directions Administrator

  • May 2009 - Jun 2011

  The role was responsible for processing correspondence and consent orders submitted by parties in commercial and common law proceedings; liaising with the judiciary to prepare appropriate orders; and providing procedural advice to practitioners and self represented litigants.



AIM Law

• United States
• Law Practice

• Junior counsel

  • Dec 2007 - Apr 2009