Experience

INTI

• Malaysia
• Higher Education
• 700 & Above Employee

• Senior Finance Executive

  • Jun 2018 - Present

  : To lead IICKL AR Finance Campus operations team- Ensuring campus Finance Office staff to contribute positively to NPS and fostering a world class customer service culture.- Ensuring organized on-time billing and daily collection of fees.- Manage working shift between Campus Finance Office staff.- Assist in daily operational functions and ensuring smooth and organized enrollment process.- Monitor and follow up on students outstanding issues in ensuring prompt payment, follow up on delinquent account and resolving invoices disputes.- Establish good relationship with inter-department offices and external parties to resolve student issues. - Prepare credit control reporting monthly on AR Aging and outstanding status.- To work together with Credit Control division and monitor students accounts and report delinquent customers to Financial Operations Director for further review and actions. - Ensure accuracy and prompt submission of Daily Closing Reports and Monthly Reports to SSC Finance. - Drive efficiencies in processes and enhanced policies.- Maintaining AR campus processes, controls policies and procedures are in compliance with company standards and SOX reporting requirements.- Managing students refunds, bank reconciliation for AR collections and unclaimed money processes. - Perform other duties as and when delegated i.e support function, business process improvement initiatives and ad-hoc project.- Provide back-up to campus events as and when require at various locality.

• Credit Control Executive

  • May 2017 - May 2018

  - Prepare weekly reports on overdue receivable position. - Ensure timeliness, completeness and accuracy of internal reporting of overdue balances.- Monitor credit accounts and report delinquent customers to Credit Control Manager for review and action. - Provide administrative support in monitoring revenue collection cycle and conduct credit control / receivable collection actions on debtors who are late in payment.- Assist to pursue overdue accounts by utilising phone collection techniques, dunning letters and or legal counsel. - Provide back-up to company events as and when required at various locations - Assist to identify and dispute recording to help resolve and coordinate with AR team on invoice discrepancy / dispute.

• International Student Liaison Officer

  • May 2015 - May 2017

  The International Student Liaison Officer provides specialized student support to international students to meet the unique needs of the international student population of the College. The International Student Liaison Officer solves a variety of complex College academic and administrative issues requiring considerable knowledge of relevant policies, processes, rules and regulations. Furthermore, the International Student Liaison Officer is a first point of contact for international students at the Student Services Department. The task of an International Student Liaison Officer within the team of the Student Services Department is to respond to a variety of requests and inquiries in person over the counter. International Student Liaison Officer is responsible for providing help and advice to overseas students not resident in Malaysia. As an International Student Liaison Officer, he/she is available to assist with some practical matters and for consultation on personal matters related to being an international student in INTI International College Subang.



Pantai Hospital Kuala Lumpur

• Patient Service Officer

  • Jan 2012 - Sep 2014

  I have been with Pantai Hospital Kuala Lumpur in the Patient Service Department since January 2012. I have a total of 41 staffs who reports to me which is 33 cashiers, 1 Outpatient Checker, 1 Assistant Chief Cashier & 6 Outpatient Billing Staffs. My main duties & responsibilities is as below:- To ensure all cashiers are adequate trained on their job assignment and in customer relations skill in order to deal with specific complains and able to provide the services at the counter- To ensure zero outstanding at the cashier counter- Assist the Manager in planning, restructuring, organizing effective workflow and distribution related to cashier unit- Verify daily total cash collection- To ensure all cash deposit in the safe boxes must be verified and witnessed- Submit the cash and cheque to external security for them to endorse the amount deposited to the bank- Reconcile the book vs the cashier handover summary, cashier collection listing, refund listing & cancelled receipt listing- To ensure amount banked in by the cashier tally with the cashier collection listing on daily basis- To check on staff overtime, cashier allowance, night shift allowance and to submits reports on a timely basis to Human Resource Department- To ensure there is a regular effective communication with each member of the team- To ensure staff annual appraisal is done on a timely basis and ensure that appropriate consideration is given to develop their skills in line with their job requirement- To liaise with Insurance, Corporate and Foreign Insurance on Guarantee Letters- To ensure Submission Of Bills are submitted accordingly to Credit Control Department based on the timeline set by the Management- To ensure sufficient deposits are administered in accordance to the Hospital Policy- To perform any other duties assigned by Manager



KPMG

• Canada
• Accounting
• 700 & Above Employee

• Finance Assistant

  • Dec 2007 - Aug 2010

  I have been with KPMG Business Advisory Services – Accounting Advisory & Outsourcing Services department since Dec 2007. I am exposed to various Accounting functions eg. - Cash flow preparation- Handling of Accounts Payable and Accounts Receivable - Preparation of Bank Reconciliation - Treasury and month-end closing. I am also exposed to IFS System as I was doing Payroll Outsourcing Service for some clients. My roles were: - Monthly payroll processing- Contribution of EPF, SOCSO, PCB, other government bodies- Preparation of payroll upload into Kaizen system and Orisoft System which is also called as Oracle- Update employee data (Job & Personal)- Monitor and administer Deductions, Payments, Leave and Overtime into the Payroll System- Printing of Payslips