Experience

Pronto Marketing

• Thailand
• Advertising Services
• 1 - 100 Employee

• Project Manager (Support) - Customer Support Specialist

  • Nov 2016 - Present

  * Provide website support experience to customers via relevant communication channels. * Identify customer's needs, research any existing issue in order to provide solutions that will best address customer's needs while ensuring that any existing confusion is clarified. * Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. * Coordinating with different departments to resolve customer issues, follow-up and make sure to close-loop to all escalations. Show less



N.T.M Profashion Sport

• Sales Coordinator

  • Apr 2014 - Dec 2015

  * Complete the administrative needs of the Sales Department. * Resolve any sales related issues with customers and meeting customers to collect orders. * Generate illustrated concept of products from information gathered by sales and clients designing rough layout of art. * Complete the administrative needs of the Sales Department. * Resolve any sales related issues with customers and meeting customers to collect orders. * Generate illustrated concept of products from information gathered by sales and clients designing rough layout of art.



Standard Chartered Thailand

• Consumer Banking MIS Support

  • Apr 2013 - Apr 2014

  * Provide recommendations to update current MIS to improve reporting efficiency and consistency. * Generate both periodic and ad hoc reports as needed. * Identify user problems and providing appropriate technical solutions. * Participate in cross-functional meetings to resolve recurring user issues. * Provide recommendations to update current MIS to improve reporting efficiency and consistency. * Generate both periodic and ad hoc reports as needed. * Identify user problems and providing appropriate technical solutions. * Participate in cross-functional meetings to resolve recurring user issues.



Maewnam Network Solutions

• Graphic Designer

  • Jul 2011 - Mar 2013

  * Create wide variety of layouts, iconography, website designs, logos and illustrations. * Meet with clients to gather requirements, design sites, and outline schedules. * Respond to client requests in assisting web malfunction problems. * Assist in developing a new web application by utilizing interface design and program functions. * Create wide variety of layouts, iconography, website designs, logos and illustrations. * Meet with clients to gather requirements, design sites, and outline schedules. * Respond to client requests in assisting web malfunction problems. * Assist in developing a new web application by utilizing interface design and program functions.