Experience

E20 Investment LTD.

• United Arab Emirates
• Investment Management
• 1 - 100 Employee

• Head Of Human Resources

  • May 2020 - Present

  United Arab Emirates



Reem Emirates Aluminum LLC

• United Arab Emirates
• Wholesale Building Materials
• 100 - 200 Employee

• Human Resources Specialist

  • Aug 2017 - May 2020

  Abu Dhabi, United Arab Emirates



Al Jaber Group

• Qatar
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Specialist - HR, Learning & Development & Organizational Development

  • Jul 2015 - Jun 2017

  Abu Dhabi Emirate, United Arab Emirates



Ramada Powai Hotel And Convention Centre , Mumbai

• India
• Hospitality
• 1 - 100 Employee

• Training and Development Manager

  • Apr 2014 - Jun 2015

  Powai, Mumbai Roles & Responsibilities : • INDUCTION PROGRAM Conducting Induction Program for all new Employees / Industrial Trainees Preparing & Updating Employee Handbook Induction Feedback and Analysis & Review • DEPARTMENTAL TRAINING Identifying Departmental Trainers & Conducting Departmental operational Training Coordinating & Maintaining Departmental Training Calendar Monthly Departmental Trainers Meet • TRAINING BUDGET Preparing quarterly / yearly Training… Show more Roles & Responsibilities : • INDUCTION PROGRAM Conducting Induction Program for all new Employees / Industrial Trainees Preparing & Updating Employee Handbook Induction Feedback and Analysis & Review • DEPARTMENTAL TRAINING Identifying Departmental Trainers & Conducting Departmental operational Training Coordinating & Maintaining Departmental Training Calendar Monthly Departmental Trainers Meet • TRAINING BUDGET Preparing quarterly / yearly Training budget • TRAINING LIBRARY Coordinating and Maintaining the Training Library - books, videos, journals and resources to assist trainers and staff development. Coordinating & Preparing Departmental SOP’s Manual Prepare Training collateral Maintaining up-to-date records of all Training delivered in personnel and electronic files. • HANDLING INDUSTRIAL TRAINEES / MANAGEMENT TRAINEES / INTERNS Conducting Campus Recruitment for Hotel Management Students & Management Students for Industrial Training Program / Internships. Conducting Monthly meetings / Surprise test /Feedback sessions. Conducting Soft skills training / Brand Standard trainings. • Employee Engagement Activities Conducting & Organizing Quarterly Employee Appreciation Day program Conducting & Organizing Employee Annual Day Celebration Conducting & Organizing Monthly Women’s Meet Conducting Monthly Green Team Meet Conducting & Organizing Monthly Sports Activities Employees Conducting Team Building Activities Conducting & Organizing CSR activities : NGO Donation Campaign Blood Donation Campaign Health Awareness Campaign Environment Week Celebration • TRAINING Conducting various Soft skills Training Operational Training Organizing Monthly Fire Fighting Training Organizing Outsource Trainings Basic First Aid Training – Every Six Month • MYSTERY AUDIT o Handling Wyndham Hotel Group APAC Mystery Audit o Conducting Monthly Quality Assurance Self Assessment Audit o Maintaining all Core Documentations o Conducting Operational Audit Review Show less



Castech Group

• India
• Facilities Services
• 1 - 100 Employee

• Executive - Training & Development & HR Operations

  • Jul 2013 - Mar 2014

  Mumbai Area, India A. HR OPERATIONS: • Employee Requisition Form Process o To maintain and control the ERF documentations for all verticals and employees. • Employee Joining formalities (Pre Joining) o On boarding process for new joinee o Issuance of Offer letter and Appointment Letter o Asset Request Placement on the ERF Date o Update of Asset Request o Update of IT Arrangements o Introductory Emails • Recruitment - o Responsible for handling end to end recruitment… Show more A. HR OPERATIONS: • Employee Requisition Form Process o To maintain and control the ERF documentations for all verticals and employees. • Employee Joining formalities (Pre Joining) o On boarding process for new joinee o Issuance of Offer letter and Appointment Letter o Asset Request Placement on the ERF Date o Update of Asset Request o Update of IT Arrangements o Introductory Emails • Recruitment - o Responsible for handling end to end recruitment (as and when necessary) B. JOB DESCRIPTION / KRA / KPI • Initiated and Prepared Job Descriptions, KRA’s, KPI’s of all employees • Prepared Designation band parity, based on all designations in the company • Ensuring all Job Descriptions to be updated and creating new Job Description as per requirement • Creating Job Description reference numbers for all the JD’s C. TRAINING & DEVELOPMENT o Induction • Initiated, Scheduled and Conducted Induction Program for new and existing employees at PAN INDIA level • Prepared Induction Program feedback form • Induction feedback analysis and Publishing Induction feedback review • Conducting improvisation sessions based on Induction feedback review • Responsible for sending Introductory Emails - Policies and Procedures o Training • Initiated, Conducted and Coordinated the technical & soft skills training sessions on every Saturday (Includes Excel Training, Email Etiquette, Payroll Software Training etc) • Prepared Yearly Training Calendar • Prepared Training need analysis form D. PERFORMANCE MANAGEMENT • Prepared Employee Performance Evaluation form (Applicable for 2Months / 4Months / 6Months) • Prepared Self development plan form • Handling Confirmation Process • Performance Reviews • Quarterly Performance Assessment E. EVENTS • Published Yearly Event Calendar • Initiated, Conducted and coordinated employee engagement activities timely for all occasions (Planning and coordinating events/festivals, Organizing Picnic,Team Building Activities, Conducting CSR activities) Show less



ITM Group of Institutions

• Higher Education
• 700 & Above Employee

• Management Student

  • Jun 2011 - Jun 2013

  Navi Mumbai , Maharashtra , India Pursued MBA in Human Resources & Marketing

• Member Of Students Placement Committee

  • Jul 2011 - Mar 2013

  Mumbai Area, India Its been a great opportunity to be a part of the placement committee - A team of highly motivated students, mentored by a faculty member, who work towards achieving the goal of obtaining the desired placement offers for the students in terms of both profiles and organizations to work with. Being a member of Placement committee helps to plays an instrumental role in developing and sustaining a mutually beneficial long term relationship with the industry, by performing following activities: 1.… Show more Its been a great opportunity to be a part of the placement committee - A team of highly motivated students, mentored by a faculty member, who work towards achieving the goal of obtaining the desired placement offers for the students in terms of both profiles and organizations to work with. Being a member of Placement committee helps to plays an instrumental role in developing and sustaining a mutually beneficial long term relationship with the industry, by performing following activities: 1. Helped to prepare a Summer Internships Brochure. 2. Helped to prepare a Final Placements Brochure. 3. To assist students in preparing their Resumes/CV. 4. To coordinate with the Technical Committee for updating the Institute’s website with information pertaining to placements.



TNS India Pvt Ltd.

• India
• 1 - 100 Employee

• Management Internship

  • May 2012 - Jun 2012

  Andheri , Mumbai Roles & Responsibilities : During Summer Internship, performed a wide variety of activities into HR & Operation field. Project Name : Mobility Customer Relationship Assessment (Market Research CATI Project) Client Name : Bharti Airtel The project was to measure the Customer Satisfaction and Loyalty Tracking for Mobile Services and to understand the Mobile usage pattern. • HR – Recruitment / Hiring Process o Outsourcing o Training & Development Process -… Show more Roles & Responsibilities : During Summer Internship, performed a wide variety of activities into HR & Operation field. Project Name : Mobility Customer Relationship Assessment (Market Research CATI Project) Client Name : Bharti Airtel The project was to measure the Customer Satisfaction and Loyalty Tracking for Mobile Services and to understand the Mobile usage pattern. • HR – Recruitment / Hiring Process o Outsourcing o Training & Development Process - Provided training to DIGICALL (Call centre) for CRA Process. o Certification Process - Monitoring certification process for all the agents • Feedback Process o Floor Management o Monitoring Quality control and Quality Audit  Process Quality control – Team leaders screen barging /call barging  Product Quality control – Quality Audit setup, QA process, Methods of call audit o Audit On Audit with in the process Identify the challenges in the existing delivery and identify areas for new (possible) business , and responsible to drive multiple large programs &/or delivery units responsible for overall planning and performance of service operations Show less

• Data Analyst | Data Processing

  • Nov 2009 - Aug 2011

  Andheri , Mumbai Roles & Responsibilities : • Communicating with clients (either internal or external) to understand and document the business objectives • Formulating analysis plans and acquiring client sign-off • Designing or assisting in the development of questionnaires and moderator guides to ensure the necessary data is captured. • Writing programs using market research software to enable electronic capture of market research interviews and checking that… Show more Roles & Responsibilities : • Communicating with clients (either internal or external) to understand and document the business objectives • Formulating analysis plans and acquiring client sign-off • Designing or assisting in the development of questionnaires and moderator guides to ensure the necessary data is captured. • Writing programs using market research software to enable electronic capture of market research interviews and checking that the data that has been collected • Preparing computer tabulations using data from market research interviews • Thorough checking of own work to ensure accuracy • Authoring reports containing actionable recommendations • Presenting the findings through talks, written reports, graphs and tables • Helping research executives present the findings • Responsible for own time and job management – Meeting deadlines • Service a number of projects simultaneously (Handled 15 plus CATI / CAPI / On-Line projects) • Managing Internal and end clients. • Liaise and have taken direction from more senior members of the data processing department responsible for the overall projects and with other departments. • Proactive member of the team, offer advice and make suggestions in areas where, with training and experience, had gained some expertise (Scored Highest in SPSS in-house training) • Training Junior Trainee Data Processing Executives for the market research software used for data processing, SPSS, Reports, all department process. • Preparing presentations • Organising Events SKILLS: • Market Research Data Processing • Excellent mathematical and computer skills (SPSS, Excel, Power Point) • The ability to analyse and interpret statistics • Good spoken and written communication skills • Creative problem-solving skills • Accuracy and attention to detail • Good organisational and time-management skills • The ability to work well under pressure Show less