Experience

Petzzco
• India
• Non-profit Organizations
• 1 - 100 Employee
• Business Development Executive

  • Sep 2022 - Present


Sita India

• India
• Travel Arrangements
• 200 - 300 Employee

• Operations Associate

  • Oct 2018 - Dec 2021

  Planned and executed travel itineraries for inbound clients along with budgeting. Sustained good business relationship with customers. Liaised with hoteliers and suppliers to manage bookings. Developed successful strategies to upsell the products. Negotiated with vendors to obtain cost effective products. Effectively resolved customer queries and complaints ensuring customer satisfaction. Planned and executed travel itineraries for inbound clients along with budgeting. Sustained good business relationship with customers. Liaised with hoteliers and suppliers to manage bookings. Developed successful strategies to upsell the products. Negotiated with vendors to obtain cost effective products. Effectively resolved customer queries and complaints ensuring customer satisfaction.