Preethika C

Business Analyst at LowestRates.ca
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Credentials

  • Professional Scrum Product Owner I (PSPO I)
    Scrum.org
    Oct, 2020
    - Nov, 2024
  • Professional Scrum Master I (PSM I)
    Scrum.org
    Sep, 2020
    - Nov, 2024
  • Advanced SQL for Data Scientists
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Oracle PL/SQL Developer Certified Associate
    Oracle
    Mar, 2013
    - Nov, 2024

Experience

  • LowestRates.ca
    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Business Analyst
      • 2019 - Present

      • Responsible for the product backlog refinement of 4 business verticals. Worked with the product manager to prioritize, and translate features into user stories that deliver maximum value. • Led the transition to an improved version of the back office administration tool that reduced new partner onboarding time by 50%. • Conducted detailed business requirements gathering sessions with internal stakeholders, clients and defined clear user acceptance criteria for each story. • Supported quality assurance efforts by establishing full traceability of testing strategies, plans, and test cases back to the business requirements. • Worked closely with the design and engineering teams in conducting user research, defining business workflows, end-to-end solutions and UX design for the webforms. • Generated advanced reports for daily/monthly business operations, conducted ad-hoc data analysis for insights into leads conversion, and user behavior. Show less

  • IDP Education Ltd
    • Australia
    • Education Administration Programs
    • 700 & Above Employee
    • Technical Business Analyst
      • Apr 2018 - May 2019

      • Contributed to the SAP system's initial end to end implementation, everyday operational reliability, and system improvements. • Provided level II application support to resolve all service tickets and acted as the primary point of contact for enhancements, defect fixes, and project-related queries. • Performed technical gap analysis, root cause analysis, and provide expertise in software releases. • Succeeded in completing the extensive task of mapping and migrating data from legacy CRM to current BAU using the ETL process. Show less

  • Tradeplus Online Brand of Navia Markets Ltd
    • India
    • Financial Services
    • 1 - 100 Employee
    • Business Analyst
      • Jul 2017 - Apr 2018

      • Led the implementation of e-sign functionality for digital KYC submission which reduced application processing time down to 1 business day. • Owned business unit operations for the website’s mutual funds division and ensured deliverables meet business and end-user requirement. • Monitored project progress by tracking activity, and providing status updates serving as a liaison between stakeholders, internal partners and users. • Responsible for writing and validating test cases, procedures for in-house web and mobile apps(iOS and Android). •Created and published audiovisual guides and training materials to demonstrate app features and navigations. Show less

  • Deloitte
    • Business Consulting and Services
    • 700 & Above Employee
    • Business Technology Analyst
      • Jun 2015 - Oct 2016

      • Participated in every stage of software development life-cycle, from conception to deployment and maintenance. • Learned basics in coding and worked as a Build and Release Engineer for the team. • Built and maintained clear and concise functional/non-functional documentation for the project knowledge transfer repository on SharePoint. • Elaborated on Product Owner’s requirements and acceptance criteria to Engineers. • Participated in every stage of software development life-cycle, from conception to deployment and maintenance. • Learned basics in coding and worked as a Build and Release Engineer for the team. • Built and maintained clear and concise functional/non-functional documentation for the project knowledge transfer repository on SharePoint. • Elaborated on Product Owner’s requirements and acceptance criteria to Engineers.

Education

  • Institute Of Public Enterprise
    Post Graduate Diploma in Management (PGDM), Finance and Human Resources
    2013 - 2015
  • Jawaharlal Nehru Technological University
    Bachelor of Technology - BTech, Information Technology
    2009 - 2013

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