Experience

Luxury Concierge Real Estate LLC

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Property Consultant

  • Jan 2022 - Present

  Offering the very best Off-Plan properties in Dubai with an informed insight of the current market. Widely connected to various Real Estate Developers, agents and brokers as well Banking Agents and Mortgage Brokers.Dealing with both Off Plan and Secondary Market, helping clients from end to end service of buying selling and renting property. Managing property deals for overseas customers and Non-Residents Offering the very best Off-Plan properties in Dubai with an informed insight of the current market. Widely connected to various Real Estate Developers, agents and brokers as well Banking Agents and Mortgage Brokers.Dealing with both Off Plan and Secondary Market, helping clients from end to end service of buying selling and renting property. Managing property deals for overseas customers and Non-Residents



Atasay

• Türkiye
• Retail Luxury Goods and Jewelry
• 300 - 400 Employee

• Sales And Service Associate

  • Jan 2020 - Dec 2021



Chalhoub Group

• United Arab Emirates
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Executive - Luxury

  • Nov 2016 - Dec 2018

  Main Responsibilities Sales Achievement· Conduct sales analysis, follow up on market trends and monitor the competition’s activity· Propose ways to improve the business: in store merchandizing, opening hours, product mix…· Produce quantitative and qualitative sales report· Be present in the shop floor to generate sales and handling VIP customers. Guest Experience· Identify customer potential needs and use initiatives to meet those needs· Ensure consistency in guest experience delivered and handle all complaints· Ensure building, maintaining and using the customer data base. Stock Management· Enter all received goods and ensure stock control and proper record of all stock movements· Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action· Prepare for the inventory. General Operations· Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly· Follow up on different issues with Mall Management such as mall promotions, permits, security… Merchandising· Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation· Implement all merchandising as per the brand’s visual merchandising guidelines· Conduct daily walkthroughs to check presentation standards. Man Management· Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff· Can be involved in the recruitment process of Shop Staff and Sales Executives within his/her domain· Manage, engage and delegate the responsibilities of the team reporting to him/her· Responsible for coaching and training own team members.



Empire Marine

• United Arab Emirates
• Maritime Transportation
• 1 - 100 Employee

• Customer Service and Marketing Executive

  • Jan 2012 - Jul 2013

   Keeping track of Suppliers and VIP Clients Handling Walk-in Customers, End to End Customer Service  Handling CRM and Customer Database  Screening - Phone Calls  Quotations, Invoicing, Shipping and taking care of Deliveries  Floor handling, Back Office Handling and Corporate and Store Sales Marketing and Sales Lead generation Stock and Inventory handling Organizing and Conducting Events and Shows  Organizing meeting with the clients and converting them to sales



Dubai Leisure Holidays

• United Arab Emirates
• Travel Arrangements
• 1 - 100 Employee

• Operations Executive

  • Apr 2011 - Dec 2011

   Operations functionalities of Tours and Reservations  Handling Walk-in Customers and Screening - Phone Calls Inbound Sales and Quotations for Suppliers and Customers. Recording and Filing of Operations Chart Formulation of Daily and Monthly Sales Report  Keeping Record of Contracts for the Suppliers  To Organize Department meeting and update the same to the junior staff Collects information regarding preparing the department annual budget Allocating daily work schedule to the messenger and the Junior Staffs Maintains records using the latest GDS systems  Organizing and Conducting Events and Shows



Spicejet Limited

• India
• Airlines and Aviation
• 700 & Above Employee

• Commercial Staff

  • Apr 2009 - Apr 2011

   Airport Handling and Flight Operations Ticketing and Reservations ( ESSR – Cash Handling ), Petty Cash Check in and Arrivals Operations, Delay Handling LOAD and TRIM functionalities. Baggage Handling, Frisking ( BMA ), Ramp and HOLD handling ( SHA ) Announcements, and Floor Surveillance  Security Removed Article ( SRA ) Passenger Handling and Service, Customers with Special Needs Reports for Post Flight, Fuel Slip, Load and Trim for Audit. Updating Scheduling details with ATC



Sri Lankan Airlines

• 1 - 100 Employee

• Commercial Staff

  • Dec 2008 - Dec 2009

   Airport Handling and Flight Operations Ticketing and Reservations ( ESSR – Cash Handling ), Petty Cash Check in and Arrivals Operations, Delay Handling LOAD and TRIM functionalities. Baggage Handling, Frisking ( BMA ), Ramp and HOLD handling ( SHA ) Announcements, and Floor Surveillance  Security Removed Article ( SRA ) Passenger Handling and Service, Customers with Special Needs Reports for Post Flight, Fuel Slip, Load and Trim for Audit. Updating Scheduling details with ATC