Praveen Rajakumar

Onboarding Co-Ordinator at ZoomInfo
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Contact Information
us****@****om
(386) 825-5501
Location
Chennai, Tamil Nadu, India, IN
Languages
  • English Professional working proficiency
  • Tamil Native or bilingual proficiency

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5.0

/5.0
/ Based on 2 ratings
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Vedha Magi

I am thrilled to share my highest recommendation for Praveen, who has been an invaluable asset as an Onboarding Coordinator at ZoomInfo. Over the course of our time working together, Praveen has consistently demonstrated exceptional skills, dedication, and a genuine passion for helping our new hires transition seamlessly into our organization. Praveen's expertise in onboarding and talent acquisition is second to none. From day one, it was evident that he had an in-depth understanding of the onboarding process and the ability to navigate through various complexities with ease. His attention to detail and organization have played a significant role in streamlining our onboarding procedures, making the experience smooth and efficient for our new team members. Not only is Praveen highly knowledgeable in his field, but he also possesses an outstanding ability to connect with people. His warm and approachable demeanor instantly puts new hires at ease, fostering a welcoming environment and setting the stage for a positive start to their journey at ZoomInfo. Praveen's dedication to each individual's success is truly commendable. He goes above and beyond to ensure that every new team member receives personalized attention and support throughout the onboarding process. His responsiveness and willingness to address any questions or concerns reflect his commitment to providing a top-notch onboarding experience.

Narendran Kumar

Working alongside Praveen has been an absolute pleasure. His dedication to ensuring our customers onboarding experience is nothing short of extraordinary. With strong analytical skills and a keen eye for detail, Praveen navigates even the most complex challenges with ease. Their problem-solving abilities have proven invaluable in streamlining our onboarding processes, resulting in seamless and efficient operations. Praveen's communication skills are top-notch! From interacting with clients to collaborating with internal teams, their clarity and timely updates keep everyone on the same page. Not only is Praveen a true professional, but their positive attitude and collaborative nature also make them an indispensable part of our team. They never shy away from lending a helping hand and consistently contribute fresh ideas during team discussions. Praveen, thank you for your unwavering dedication and for consistently going above and beyond. You truly make a difference in our team and the experiences of our clients. Keep up the fantastic work!

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Credentials

  • Building Rapport with Customers
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Customer Service Foundations (2020)
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Empathy for Customer Service Professionals
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Listening to Customers
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Talking to Customers
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Chorus Certification
    ZoomInfo
    Mar, 2023
    - Nov, 2024
  • MarketingOS Certification
    ZoomInfo
    Feb, 2023
    - Nov, 2024
  • TalentOS Certification
    ZoomInfo
    Feb, 2023
    - Nov, 2024
  • Engage Certification
    ZoomInfo
    Nov, 2022
    - Nov, 2024
  • Sales OS Certification
    ZoomInfo
    Nov, 2022
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Onboarding Co-Ordinator
      • Nov 2022 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Process Executive
      • Jul 2021 - Aug 2022

      •Support provided to the client for website products as Front-end Helpdesk. •Ensured all Tickets were addressed in Salesforce CRM and resolved the issue ASAP. •Managing Vendor Calls, Emails, and Online Tickets. Proactively follow up the Customer through Email and Outbound calls. •Support provided to the client for website products as Front-end Helpdesk. •Ensured all Tickets were addressed in Salesforce CRM and resolved the issue ASAP. •Managing Vendor Calls, Emails, and Online Tickets. Proactively follow up the Customer through Email and Outbound calls.

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Senior Process Executive
      • Nov 2019 - Nov 2020

      Revenue based medical billing through claims from different insurances in various parts of USA. Revenue based medical billing through claims from different insurances in various parts of USA.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Analyst
      • Dec 2018 - Jul 2019

      Revenue cycle management for hospital and physician under HBS (Health Business Solutions) project Revenue cycle management for hospital and physician under HBS (Health Business Solutions) project

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Client Partner
      • Mar 2018 - Dec 2018

      revenue cycle management under ATHENA Project revenue cycle management under ATHENA Project

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Representative
      • May 2016 - May 2017

      revenue cycle management under CONIFER Project revenue cycle management under CONIFER Project

Education

  • Annamalai University
    Master of Business Administration - MBA, Finance, General
    2019 - 2021
  • Anna University
    Engineer’s Degree, Mechanical Engineering
    2008 - 2012

Community

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