Experience

National Corporation for Tourism & Hotels

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Guest House Secretary

  • May 2015 - Present

  • Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records and databases.• Prepare and submit monthly back charges separately for the usage of meeting/conference rooms• Scheduling and attending meetings, creating agendas and taking minutes• Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences

• HR Assistant

  • Apr 2014 - May 2015

  •Obtaining and maintaining the requisite statutory records relating to attendance, overtime and earnings of all workmen at the site.•Ensuring that overtime work and its payment are in accordance with the statutory requirements•Implementing all rules, procedures, directives etc. applicable under various statutes including those prescribed by the Management.•Define job description of employees



Ideal Infocom

• Kollam, Kerala, India

• Administrative Assistant

  • Jul 2012 - Jan 2014

  • Manage filing, storage and security of documents. • Preparation of contract documents. • Supervision of payrolls. • Manage the repair and maintenance of office equipments. • Maintain financial files and records. • Establish and maintain supplier accounts. • Maintain the leave management system. • Sorting and distributing incoming and outgoing posts and couriers • Supervise customer service and responds to customer inquiries. • Maintaining good relationship with staffs and other departments. Show less



Sarathy Auto Cars

• India

• Customer Care Executive

  • Jan 2007 - Apr 2010

  • Enquiry handling • Effectively employ sales skills to confirm profitable enquiries • Take accurate enquiry details from client • Evaluate and grade enquiries for profitability • Identify and develop sources of potential clients • Customer Contact • Effectively communicate with clients to gain commitment to purchase and products • Effectively communicate with clients via telephone, face-to-face and written. • Enquiry handling • Effectively employ sales skills to confirm profitable enquiries • Take accurate enquiry details from client • Evaluate and grade enquiries for profitability • Identify and develop sources of potential clients • Customer Contact • Effectively communicate with clients to gain commitment to purchase and products • Effectively communicate with clients via telephone, face-to-face and written.