Experience

Billed Right

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• System Engineer

  • Nov 2019 - Present

  ROLES AND RESPONSIBILITIES: Drive's cleanup and Resize for servers Drives using VMWare and XEN tools Hardware maintenance of system and servers, Working on DELL open manage Alerts,IDRAC Alerts,SNMP Alerts, SAN health checkup(DELL powervault Modular Disk Storage Manager) Mentoring and providing guidance to peers by sharing best practice knowledge and lessons learned Working on help desk escalation NOC Tickets and priorities Troubleshooting Virtual & Physical servers Offline/ISP Issues Managing backup of all systems and focused on data integrity (Incremental, Differential, Full) Hardware health and SNMP management for all physical devices like Servers, Switches, etc. Follow the ChanegMangementBoard workflow and Follow-up Notifications RMM Tool Knowledge and agent deployment & Bestpractices 0365 knowledge and understanding of Emails Windows patching and troubleshooting Understanding of Storage and File systems Maintaining storage and firmware update and configuration backup Server rebooting and best practices ISP Calls & Escalations Knowledge of understanding and managing a virtual environment VMWare/XEN/Hyper-V AV Threat Scanning and performance improving best practices Maintaining appropriate technical documentation necessary for IT Operations Monthly and Quarterly Maintenance of Clients (By following SOP) Other duties as assigned . Show less



Trisita Engineering LLP

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Staff

  • Jul 2018 - Oct 2019

  Application engineer Application engineer