Experience

MBW TECHIMPEX PVT LTD

• India
• Design
• 1 - 100 Employee

• IT Project Manager

  • May 2020 - Present

  Managing IT solutions, projects, and teams, while also collaborating with clients to provide effective solutions that meet their requirements. Managing IT solutions, projects, and teams, while also collaborating with clients to provide effective solutions that meet their requirements.



Sutherland Global Services Ltd

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• TECHNICAL SUPPORT - AMAZON SUPPORT, UK

  • Nov 2020 - Aug 2021

  Provided exceptional technical support to Amazon customers in the UK, addressed inquiries, and resolved issues related to products, services, and online platforms. Utilized strong problem-solving skills to troubleshoot and diagnose technical problems, consistently ensuring prompt and effective solutions while maintaining a high level of customer satisfaction. Provided exceptional technical support to Amazon customers in the UK, addressed inquiries, and resolved issues related to products, services, and online platforms. Utilized strong problem-solving skills to troubleshoot and diagnose technical problems, consistently ensuring prompt and effective solutions while maintaining a high level of customer satisfaction.



Sutherland

• Information Services
• 1 - 100 Employee

• Voice Executive

  • Feb 2019 - Oct 2020

  Managed cross-functional teams, ensured seamless collaboration and achieved project milestones within set timelines. Cultivated strong client relationships through effective communication and tailored solutions, resulting in increased clientsatisfaction and retained business. Managed cross-functional teams, ensured seamless collaboration and achieved project milestones within set timelines. Cultivated strong client relationships through effective communication and tailored solutions, resulting in increased clientsatisfaction and retained business.