Pratima Kharel

Relationship Banker at SunTrust
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Contact Information
us****@****om
(386) 825-5501
Location
Washington D.C. Metro Area, US

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Experience

    • United States
    • Financial Services
    • 700 & Above Employee
    • Relationship Banker
      • Jun 2019 - Present

      • Open accounts for new customers and prepare new account paperwork, applications and request the required identification• Identify the needs of new and existing customers and offer appropriate services currently available• Provide additional information to customers regarding promotions, contests and new account options• Promote and upsell credit cards available through the financial industry as well as and banking services to current and potential customers• Assist in community awareness events to increase bank outreach and foster new business opportunities• Answer questions and customer concerns regarding checking and savings accounts• Proactively identify and inform customers of account status deficiencies and disputed transactions while providing options to resolve• Process and post various loan payments, record information in the database and issue a receipt confirming the transaction• Process cash withdrawals from savings and checking accounts, verify signatures and account balances, examine all checks, bonds, money orders, and savings withdrawals to determine negotiability, record and issue transaction receipt.• Receive cash and checks for deposit, verify proper endorsement, confirm deposit slip accuracy, record and issue transaction receipt• Comply surely with every applicable Bank policy and procedure along with all applicable state plus federal banking regulations• Comply with all internal security procedures and policies along with maintain client confidentiality always

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Feb 2019 - Aug 2020

      • Increased store sales by providing excellent customer assistance• Utilized excellent selling approach; maintained strong product knowledge and styling capabilities• Ensured that products were available to customers and that products were folded and sized appropriately• Computed sales prices and total purchases; received and processed cash and credit card payments• Described merchandise and explained its use and care to customers• Demonstrated superior communication skills in dealing with customers• Managed a quick and efficient cash wrap experience for the customers • Trained for cash register, assisted customers with merchandise selection and complaints• Utilized persuasive sales techniques to promote special gift cards and credit card applications• Excellent Sales Ability Operate Cash Register/Process Payments Strong Communication Skills Identify And Solve Customer • Assist in opening and closing cash registers, perform tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers and making deposit

    • United States
    • International Affairs
    • 700 & Above Employee
    • District Finance and Administrative Assistant
      • Jun 2015 - Oct 2018

      • Manage and take charge of overall financial functions• Assist in supervising financial administration of organization and ensuring daily processing of financial transactions• Support in Annual Planning & Budgeting of UNDP within Nepal• Prepare monthly financial report to the management• Carry out all the banking transactions• Support Finance Officer in partner’s capacity building activities in relation to financial management• Reconcile Accounts between Field office& County office periodically • Maintain the filing up to date of all expenses related documents & Vouchers, Retirement Fund Deposit, Documents of partner organization etc• Deliver finance related documents & information to the auditors during Internal, External & Project Audit• Physical verification of Stocks & Assets at Field office• Assemble Procurement plan for Field office and activities• Help to the procurement and selection process• Receive and responseto telephone calls and emails• Uphold the Books of Accounts and banking transactions• Organize the bills and vouchers prior to the payment to vendor and document all the necessary papers together with payment process• Create the inventory system and orders in computerized way

    • Finance Officer
      • Feb 2012 - Oct 2014

      • Monitor and manage the booking of apartments• Set sales target and create strategies to achieve goals• Identify and create prospects for company’s products and communicating them about the same• Develop a computerized customers and prospects database• Respond and follow up sales enquiries by email, telephone and personal visits• Control banking transaction and petty cash management • Preparation and coordination of all financial plans and investment analysis together with the monthly consolidated report• Coordinate with colleagues and sub ordinates for Field Supervising• Operation and maintenance of the computer, photocopier, fax email, and other electronics medias and facilities installed in the office• Responsible to maintain all financial transactions, keeping proper accounts, invoices of the regular expenditures• Allocate receiving & payment of cash and maintaining the records and report daily

    • Finance Officer
      • Feb 2009 - Jun 2011

      • Maintain accounts and expenses relating to the organization and handle cash in accordance with ESP policy• Proper management and mobilization of the fund as per the approved program and report to the finance department• Reconcile the bank account statements• Assist in preparing financial reports• Supervise in budget planning• Support in procurement of materials and assets needed in day to day operation as directed by management committee• Check all the supporting documents before preparing any vouchers that are needed as per ESP financial policy and compliance rules and regulations• Ensure the proper funds management and made available for day to day operation of organization• Manage administrative work and provide logistic support for smooth implementation of programme• Perform and assist with any other activities/duties assigned by program coordinator• Provide the assistance for auditing the financial transactions• Oversee the Management Information System

    • Finance Assistant
      • Mar 2006 - Jan 2009

      • Maintain administrative files• Administer payroll and invoices of the ESP• Manage bank transactions; withdrawal, deposit and collect bank statement• Arrange and provide logistic support to conduct workshop and seminars in regional level• Maintain the records of office visitors’, drinking water fee, fixed assets, tax accounts• Update entry of clients in tally, office package format• Control and report transportation activities • Develop report and preparing files needed for the support of the report• Prepare field visit and its financial report

Education

  • Pokhara Vishwavidalaya
    Master in Business Administration
    -
  • Tribhuvan Vishwavidalaya
    Bachelor of Business Science
    -

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