Pratiksha Trivedi
Relationship-Cum-IPD Manager at HRIDHYA SE | PHYSIO@35 |- Claim this Profile
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Bio
Experience
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HRIDHYA SE | PHYSIO@35 |
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India
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Wellness and Fitness Services
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1 - 100 Employee
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Relationship-Cum-IPD Manager
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Sep 2020 - Present
• Coordination of all the activities of hospital during day and responsible for the same. • Supervision of maintenance work activities to ensure cleanliness, orderliness and attractiveness in hospital. • Dealing with Patients’ complaints and comments, addressing problems and troubleshooting. • To greet visitors and patients, determine their needs and guide them accordingly. • Provide support to front desk (ADT), MRD and billing department. • Responsible for providing job training to the entire staff. • Convincing expert doctors for rendering their service for hospital. Show less
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Niyanta Diabetes & Metabolic Clinic, Ahmedabad.
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Ahmedabad, Gujarat, India
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Manager
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Apr 2019 - Aug 2020
• Coordination of all the activities of hospital during day and responsible for the same. • Supervision of maintenance work activities to ensure cleanliness, orderliness and attractiveness in hospital. • Dealing with Patients’ complaints and comments, addressing problems and troubleshooting. • To greet visitors and patients, determine their needs and guide them accordingly. • Provide support to front desk and billing department. • Responsible for providing job training to the entire staff. • Convincing expert doctors for rendering their service for hospital. Show less
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Nidhi Hospital, Ahmedabad.
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Ahmedabad, Gujarat, India
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Front Desk Manager and P.R.O
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Jul 2015 - Mar 2019
• Coordination of all the activities of hospital during day and responsible for the same. • Supervision of maintenance work activities to ensure cleanliness, orderliness and attractiveness in hospital. • Dealing with Patients’ complaints and comments, addressing problems and troubleshooting. • To greet visitors and patients, determine their needs and guide them accordingly. • Provide support to front desk (ADT), MRD and billing department. • Submission of MIS weekly and monthly report and patients’ feedback to the AGM or Director. • Responsible for providing job training to the entire staff. • Convincing expert doctors for rendering their service for hospital. • To maintain and Prepare file Record and Reports. • To arrange Camp and Celebration, Festival. Show less
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HCG Hospital, Ahmedabad
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Ahmedabad, Gujarat, India
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Patient Care Coordinator
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Jul 2012 - Jun 2015
• Coordination of all the activities of hospital during day and responsible for the same. • Supervision of maintenance work activities to ensure cleanliness, orderliness and attractiveness in hospital. • Dealing with Patients’ complaints and comments, addressing problems and troubleshooting. • To greet visitors and patients, determine their needs and guide them accordingly. • Responsible for providing job training to the entire staff. • Convincing expert doctors for rendering their service for hospital. Show less
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SBI Bank, Ahmedabad
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Ahmedabad, Gujarat, India
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Business Developer
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Jun 2010 - Jun 2012
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Medisurge Hospital, Ahmedabad.
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Ahmedabad, Gujarat, India
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Front Desk Officer
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Sep 2008 - May 2010
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ICICI Bank, Ahmedabad
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Ahmedabad, Gujarat, India
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Business Developer
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Apr 2006 - Aug 2008
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Parth Hospital, Ahmedabad
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Ahmedabad, Gujarat, India
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Receptionist
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Aug 2004 - Mar 2006
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