Experience

CBT Infotech Pvt Ltd
• India
• IT Services and IT Consulting
• 1 - 100 Employee
• IT asset coordinator

  • Feb 2021 - Present


KGs Network Pvt Ltd

• Vendor Coordinator

  • Sep 2019 - Feb 2021

  • To provide Internet Link connectivity to all new upcoming branches • Raise feasibility with all private service providers like Tata ,Sify, Vodafone,Airtel and Tikona service providers . .• Coordinate with Internal Procurement Team for raise purchase order whom to provide order , with appropriate check in new branch UPS Power availability , Rack Installation and Pole permission as well with defined deadline. • Asset lifecycle used for compliance purpose ,IMACprocess , to maintain good CMDB process , so we can fulfil SACM process . • To prepare and share MIS (Daily ,Weekly and Monthly ) ,to track the feasibility report , PO Order and Link delivery status . Show less



Onward Technologies Limited

• India
• Software Development
• 700 & Above Employee

• Information Technology Help Desk

  • Jan 2018 - Sep 2019

  • Work with Saphhire Ticketing tool . • To follow up with respective ticket owners to ensure tickets are timely responded ,Updated and Closed within define SLA . • Coordinate with Internal Procurement Team for IT asset purchases and Vendors for system warranty products deatails ,for Asset owners the use of data quality will be best , for compliance as well . • Vendor coordination on Hardware breakdown calls and OEM Team . • Updation of configuration of system need to be updated in tool like Laptops ,Desktops ,Printers etc , by using CMDB Managemnet tool and Management Asset in CMDB . • To prepare and share MIS (Daily ,Weekly and Monthly ) of Tickets raised . Show less



Speed Infonet

• Information Technology Help Desk

  • Sep 2016 - Jan 2018

  • To provide Centralized Helpdesk support. • To interact with Client (Emails and Phone Calls ) and provide support accordingly. • Work on SYNNEFO Software . • As to keep records of daily activity reports by maintaining Excel sheet. • Provide Invoices (Approvals and Call closure ) related worked on Hardware related IT Asset purchased . • To provide Centralized Helpdesk support. • To interact with Client (Emails and Phone Calls ) and provide support accordingly. • Work on SYNNEFO Software . • As to keep records of daily activity reports by maintaining Excel sheet. • Provide Invoices (Approvals and Call closure ) related worked on Hardware related IT Asset purchased .