Pratik Ghag

Ecommerce Project Manager at ChannelSight
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin City, County Dublin, Ireland, IE
Languages
  • English Full professional proficiency
  • Marathi Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Gujarati Elementary proficiency

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5.0

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Niall O'Gorman

Pratik is a core member of the Channelsight Engage team, who are responsible to solve for the 'last mile' between brand engagement, activation, expansion and retention in partnership with the sales, client success and brand performance teams. Highly structured, critical thinker, who acts as a drumbeat across a broad array of diverse projects, keeping everyone focused on the core mission and strong client advocate. A pleasure to work with.

Barry Dennis

I had the pleasure of working with Pratik during 2020. During this time Pratik gave us great insight to our customer behaviours. He helped us segment the market and focus our offering on a target market segment. He has a vast knowledge of the food industry and was able to apply this to researching customers buying patterns and report these findings to management. He had the ability to take ownership of the projects he was given and integrated quickly with our team.

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Credentials

  • Power BI Essential Training
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Data Fluency: Exploring and Describing Data
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Learning Data Analytics
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Learning Data Visualization
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Learning Excel: Data Analysis
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Learning Microsoft Power BI Desktop
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Managing Enterprise Resource Planning (ERP) Implementation
    Udemy
    Apr, 2020
    - Nov, 2024
  • SAP Business One Essential Training
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • SAS Programming for R Users, Part 1
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • SQL Essential Training
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Supply Chain Analytics
    Coursera
    Apr, 2020
    - Nov, 2024
  • Data Analytics for Business Professionals
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Programming Foundations : Fundamentals
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Supply Chain Principles
    Coursera
    Mar, 2020
    - Nov, 2024
  • Praveshika Purna - Hindustani Classical Music
    Gandharva Mahavidyalaya - India
    Dec, 2018
    - Nov, 2024
  • Gut Check: Exploring Your Microbiome
    Coursera
    Nov, 2018
    - Nov, 2024
  • FSSAI - Junior Analyst Examination
    Food Safety and Standards Authority of India
    Sep, 2018
    - Nov, 2024
  • Praveshika Pratham - Hindustani Classical Music
    Gandharva Mahavidyalaya - India
    Dec, 2017
    - Nov, 2024
  • Ph.D Entrance Test
    University of Mumbai
    Dec, 2018
    - Nov, 2024
  • Google Analytics - Beginners
    Google
    Feb, 2020
    - Nov, 2024

Experience

    • Ireland
    • Software Development
    • 1 - 100 Employee
    • Ecommerce Project Manager
      • Aug 2022 - Present

      Managing multiple client project across diverse sectors - Retail and FMCG and provided custom strategic solutions to address business issues. Led end-to-end eCommerce solution projects: assessing requirement, defining project scope, execution, and management to ensure smooth closure.Collaborating with other business lines and ensured project deliverables were managed to time, cost and quality. Monitoring and tracking project progress and deliverables and, helping internal team to make improvements. Working in agile project philosophy to improve quality and optimise performance of project execution, created reports to capture project data, milestone, and schedules.Managing agile ceremonies like daily stand-ups, sprint planning, retrospective meeting, and backlog refinement. Designing process mapping for clients to understand the current workflow, identify process of improvements and helped them build a digital strategy.

    • Business Analyst
      • Jan 2021 - Aug 2022

      Responsible for creating, prioritizing and executing impactful strategies, for a global brand, publisher and retail clients of Channelsight.Working within the professional services team, directly with client performance marketing, product and strategy teams to make recommendations designed to help inform and positively impact strategies, executions and commercial outcomes.Tracking, analyzing and reporting on trends across user segments, territories and platforms. Supporting the development of reporting frameworks to demonstrate user demographics and behavior and other inputs.

    • Ireland
    • Food and Beverage Services
    • 1 - 100 Employee
    • Business Analyst
      • Jun 2020 - Jan 2021

      Developed and managed new marketing and sales approaches and defined a one-year strategy to sustain the business during COVID-19.Upgraded business-to-consumer business model by performing market research and developing strategies that generated 60% of the company revenue during Covid-19.Improved logistics and delivery efficiency by on-boarding logistic software that reduced delivery window slots for customers by more than 50%.Enhanced internal operating procedures by designing surveys for B2B and B2C business, performing competitive and consumer insight analysis, and developing pricing strategies resulting in a 20% increase in sales.Ensured the new clients will grow into a loyal customer base by implementing a new loyalty program that generated 10% of revenue on a weekly basis.Generated sales reports, and improved customer satisfaction by 25% by enhancing operational and customer service.Acheivements -Trained 10 people on new Logistics Software.

    • Market Research Analyst intern
      • May 2020 - May 2020

      Implemented process improvements based on the customer insights in the situation of COVID-19 which resulted in a 20% increase in the sales. Designed B2B and B2C surveys to tackle loopholes in the business that resulted in innovating internal operating procedures.

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Process Associate
      • Oct 2018 - Jul 2019

      Assisted in reviewing and designing all clinical study documents, clinical study pathways, protocols, data validation specification, subject visit walk-through, and study data quality plan.Created weekly study metrics and data listings dashboard and provided them to Clinical data study managers and clients.Involved in the clinical study set-up activities like preparation of eCRF guidelines, testing UAT test scripts, and quality control.Worked on Output of SAS checks, Clinical data query management, reporting, and discrepancy management.Collaborated with the client in the study conduct activities, and data review by leading calls/ meetings.

Education

  • UCD Michael Smurfit Graduate Business School
    Master of Science Food business Strategy
    2019 - 2020
  • University of Mumbai
    Bachelor of Science - BS, Microbiology, General
    2013 - 2016
  • K J Somaiya College of Science & Commerce Vidyanagar Vidyavihar Mumbai 400 077
    Master of Science, Microbiology, General
    2016 - 2018

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