Site Reliability Engineer

• Mar 2022 - Present

- Leveraged Ansible playbooks to grant admin access to app users in Postgres. Resulted in a substantial reduction in user permissions assignment time by implementing dynamic checks for user existence and activation status. - Innovated the application deployment workflow by consolidating disparate tasks into a unified Ansible playbook achieving efficiency and minimized execution time. - Transformed database migration procedures by enhancing logging mechanisms through Ansible playbooks… Show more - Leveraged Ansible playbooks to grant admin access to app users in Postgres. Resulted in a substantial reduction in user permissions assignment time by implementing dynamic checks for user existence and activation status. - Innovated the application deployment workflow by consolidating disparate tasks into a unified Ansible playbook achieving efficiency and minimized execution time. - Transformed database migration procedures by enhancing logging mechanisms through Ansible playbooks, ensuring accurate tracking and streamlined reporting. - Created Ansible playbooks to eliminate obsolete elements like jar files and unused docker images, resulting in leaner systems. - Revolutionized web certificate renewal by orchestrating Ansible playbooks, automating the entire process previously done manually on each server. Reduced renewal duration from 30 minutes to a mere 2 minutes per server, inclusive of certificate creation, replacement, HAproxy integration, and service reload and SAML metadata verification. - Engineered a dynamic bash script to auto-generate Ansible hosts based on user-defined parameters. Slashed time required to add new cloud servers to the configuration to less than a second. - Developed a comprehensive playbook for validating successful application deployments, scanning and assessing 80 URLs for version information, ensuring robust releases. - Devised efficient bash scripts for updating customer emails(200+) during domain migrations within minutes. - Optimized infrastructure reboot strategies, curtailing downtime from 3 hours to under 1 hour for the entire cloud environment, encompassing 400+ servers. - Strategically employed Datadog agent configuration to monitor previously inaccessible IP restricted clouds, yielding significant cost savings by consolidating monitoring efforts into a single agent. - Automated Datadog monitor creation via shell scripts and Datadog API integration, streamlining monitoring setup and enhancing alerting mechanisms. Show less - Leveraged Ansible playbooks to grant admin access to app users in Postgres. Resulted in a substantial reduction in user permissions assignment time by implementing dynamic checks for user existence and activation status. - Innovated the application deployment workflow by consolidating disparate tasks into a unified Ansible playbook achieving efficiency and minimized execution time. - Transformed database migration procedures by enhancing logging mechanisms through Ansible playbooks… Show more - Leveraged Ansible playbooks to grant admin access to app users in Postgres. Resulted in a substantial reduction in user permissions assignment time by implementing dynamic checks for user existence and activation status. - Innovated the application deployment workflow by consolidating disparate tasks into a unified Ansible playbook achieving efficiency and minimized execution time. - Transformed database migration procedures by enhancing logging mechanisms through Ansible playbooks, ensuring accurate tracking and streamlined reporting. - Created Ansible playbooks to eliminate obsolete elements like jar files and unused docker images, resulting in leaner systems. - Revolutionized web certificate renewal by orchestrating Ansible playbooks, automating the entire process previously done manually on each server. Reduced renewal duration from 30 minutes to a mere 2 minutes per server, inclusive of certificate creation, replacement, HAproxy integration, and service reload and SAML metadata verification. - Engineered a dynamic bash script to auto-generate Ansible hosts based on user-defined parameters. Slashed time required to add new cloud servers to the configuration to less than a second. - Developed a comprehensive playbook for validating successful application deployments, scanning and assessing 80 URLs for version information, ensuring robust releases. - Devised efficient bash scripts for updating customer emails(200+) during domain migrations within minutes. - Optimized infrastructure reboot strategies, curtailing downtime from 3 hours to under 1 hour for the entire cloud environment, encompassing 400+ servers. - Strategically employed Datadog agent configuration to monitor previously inaccessible IP restricted clouds, yielding significant cost savings by consolidating monitoring efforts into a single agent. - Automated Datadog monitor creation via shell scripts and Datadog API integration, streamlining monitoring setup and enhancing alerting mechanisms. Show less

System Administrator

• Jun 2021 - Mar 2022

System Administrator

• May 2010 - May 2017

Planning, Forecasting and Coordinating - Liaised with hardware and software vendors to fulfil internal and external project requirements - Analyzed and reviewed technical specifications of servers and licensing software in accordance with project requirements - Audited the equipment and accessories as per the purchase order to ensure technical specifications are in conformity - Coordinated with the Data centre and network operations team to provide rack space, power, KVM and network… Show more Planning, Forecasting and Coordinating - Liaised with hardware and software vendors to fulfil internal and external project requirements - Analyzed and reviewed technical specifications of servers and licensing software in accordance with project requirements - Audited the equipment and accessories as per the purchase order to ensure technical specifications are in conformity - Coordinated with the Data centre and network operations team to provide rack space, power, KVM and network connectivity to the servers - Prepared, Maintained and Updated equipment hardware record (IT Equipment Profile), Warranty, Licensing and AMC records as per ISO compliance Deployment and Administration - Configured, maintained, managed and monitored the equipment for internal and external clients, notably the departments of Museum and Archaeological Survey of India, Geomatics, National Language Services and Translation, Aviation ministry, and National Training Institute (ACTS) - Installed and configured required services like web server, database server, ftp server, application server, administered 40 public websites of the government in the Linux and windows environments Inspected end of life server hardware and recommended the management to deploy them for staging needs, hugely saving costs on newer server equipment - Examined project requirements for deployment of applications in a virtualized environment, consolidated infrastructure hardware and reduced infrastructure costs - Conducted business and technical studies for deploying on-site IaaS cloud infrastructure for internal clients Security Evaluation and Response and Contingency - Performed routine system vulnerability checks on the company’s servers and effectively prevented attacks arising out of a badly configured server by 70% - Managed SAN / NAS Storage Systems of 50TB and allocated disk resources to servers using Fiber and iSCSI channels - Developed weekly and monthly disk backup and contingency plans for servers

Team Lead and Faculty

• Apr 2015 - Apr 2017

India-Ecuador Centre of Excellence in Information Technology is a bilateral project between the governments of India and Ecuador to impart Information Technology related courses for governmental/universities/private organizations in Ecuador. - Principal coordinator between the governments of Ecuador and India, ensuring to promote the bilateral relations between the two countries on behalf of India - Executed the management activities of the Centre of Excellence which included… Show more India-Ecuador Centre of Excellence in Information Technology is a bilateral project between the governments of India and Ecuador to impart Information Technology related courses for governmental/universities/private organizations in Ecuador. - Principal coordinator between the governments of Ecuador and India, ensuring to promote the bilateral relations between the two countries on behalf of India - Executed the management activities of the Centre of Excellence which included creating monthly and annual reports, inventory control, promotion of the centre, motivating the team, planning, organizing and delegation of roles - Trained over 369 IT professionals from governmental and private organizations in Advanced Linux and ITIL - Imparted over 1000 hours of technical training - Single-handedly managed the IT infrastructure of the centre of excellence comprising a data centre with 4 HP servers and 2 laboratories having 60 devices (computers, printers, scanners, smart boards)