Principal Product Manager

• Oct 2020 - Present

Lead Consultant

• Mar 2018 - Oct 2020

Lead Product Manager

• Jan 2015 - Feb 2018

Redesigning and rethinking Talentpool (recruitment management system) in order to cater better to the hiring needs of enterprises. Involves developing the roadmap of the product, mapping recruitment needs, streamlining internal processes, working with clients and integration partners Interfacing with customers at the corporate level including CXO's for product demos • Consulting clients on recruitment practices and help them streamline their hiring process and derive better ROI out of the product • Consulting and contributing to the RFP/RFI (Request for Proposal/ Request for Information) proposals. • Engaging clients, demonstrating product and understanding their unspoken needs • Assisting sales and support team in creating business solutions for clients involving this product • Analyze and evaluate the competitive market landscape (players and vendors) in the recruitment management industry • Translating customer inputs and expectations to product strategy • Liaisoning between sales and support and engineering team: • Defining the product roadmap and strategy, and the on-time delivery of the same • Providing the engineering team with the functional product requirements as defined by the road-map Working with integration partners in order to scale quickly Show less

• May 2014 - Dec 2014

Working with clients to understand their work culture and help them leverage social media for lead generation, customer service as well as brand monitoring.

• Aug 2013 - Dec 2014

Working as Presales consultant (Products), UK and India geography, with the Product Strategy Team, Connected Marketing Solutions Group, responsible for product presales support, customer demos of multiple products in the Social Media Marketing Domain

• May 2011 - May 2014

Worked as a Product Manager with the Product Strategy Team, responsible for product development and enhancement of Voice of Customer Analystics product. My key role is to define the strategy driving the product development of social media monitoring and analytics products.My other responsibilities include:• Interfacing with customers at the corporate level including CXO's for product demos • Consulting clients on social media monitoring and its benefits to help them understand their customers and their expectations and engage better with their audiences• Consulting and contributing to the RFP/RFI (Request for Proposal/ Request for Information) proposals.• Facilitating presales activities for products of CMS group – engaging clients, demonstrating products and creating marketing collateral • Assisting pre-sales and the marketing team in creating business solutions for clients involving this product• Analyze and evaluate the competitive market landscape (players and vendors) in the Social Media Monitoring and Analytics for possible alliances• Translating customer inputs and expectations to product strategy • Liaisoning between marketing and engineering team:• Defining the product roadmap and the on-time delivery of the same• Providing the engineering team with the functional product requirements as defined by the road-map• Deriving key insights and actionable items for clients based on the analysis done by the Listening Platform• Successfully led development of Social CRM Module and designed the go-to market strategy for the product Show less

Senior Consultant

• Apr 2010 - Apr 2011

Worked as a Senior Consultant in the Governance, Risk, Compliance Services Department of KPMG, responsibilities included: • Understanding and analyzing client’s business operations and designing strategy and solutions • Preparing concept notes and proposals to facilitate business development Key projects: • Manufacturing / Logistics: Worked on a Business Continuity Planning engagement for one of the largest colour and paints companies in India. The engagement covered risk assessment and recovery options for planning, manufacturing, logistics and sales operations for each of the business units. • Financial Services: Conducted an indepth review of the business model and processes for a major infrastructure financing company. Review encompassed both process level & transaction level analysis to identify gaps and areas for improvement. Show less

Summer Intern

• Apr 2009 - Jun 2009

Live Marketing Project: ‘Exploding the Cakes Market: Understanding Triggers and Barriers and Identifying New Communication and Product Opportunities’ • Approach: Conducted market research, competitor analysis, focus group discussions, interviews, test marketing and internet surveys • Analyzed primary data and identified triggers and barriers for purchase and consumption of cakes • Designed new communication concepts for generating more brand awareness • Recommended new product variants based on consumer insights Show less

Software Engineer

• Jul 2005 - May 2008

Worked as a Software Engineer for the Automobile and Financial Services Divisions of Infosys, responsibilites included: • Client coordination and team management • Requirement analysis and Application design • Led product development and support for the complete lifecycle Key Projects: • Global demand planning (GDP), Manufacturing Division of the Client  Designed application to capture variations in demand in worldwide markets, analyze demand patterns and perform causal analysis of variations  Developed the access control system and user interface for entire module • Credit Card Development Project, Financial Services Division of the Client  Developed application to implement push-pull marketing strategy for credit cards of the financial arm of the auto company  Led the team for the project and mentored new team members at offshore and client site  Received Client Appreciation for smooth integration and migration to new system configuration Show less