Head of Performance & Programs

• Aug 2022 - Present

Senior Manager, Commercial & Operations Analytics

• Aug 2017 - Aug 2022

Australia Post is an established Government-owned corporation that provides reliable and affordable postal, retail, financial and travel services with a turnover of more than $8bn.• Established a new agile reporting and analytics team.• Delivered a predictive model for network capacity management to optimize costs and service.• Delivered business transformation activities within Finance to achieve efficiencies• Advised the CFO and business GMs on key strategic initiatives leveraging data analytics• Led the technology and the functional teams on an AU$30M business transformation program within the finance group.• Winner of the Accelerator Project for investing in new solutions

Principal Architect - Corporate

• May 2015 - Aug 2017

Responsible for developing and maintaining corporate services technology strategy, architecture and processes that ensure the strategic application of change is embedded in the management of Australia Post. Accountability for the delivery of Enterprise Services within Australia Post. Oversee the work of Solution Architects, and perform a host of other project management duties.

Lead Information Architect

• Feb 2012 - May 2015

Creating information strategy, governance and architecture for the business offering proven innovator that will challenge status quo models and accelerate delivery of business value. Working across both Strategy & Architecture, Information Management & Business Analytics within Australia Post.

Managing Principal Consultant

• Jan 2008 - Jan 2012

Innogence was a boutique information management and business analytics company that grew as a start-up and was eventually acquired by NTT Data. Responsibilities • Grew revenue share to AU$5M by managing accounts at 7-Eleven, Spotlight and Visy. • Conducted a comprehensive review of the information landscape at Spotlight; • Established the information capability at Spotlight working with the CIO; • Administered an integrated supply chain measurement framework; • Consolidate information from three different companies to drive operational efficiency; • Initiated the IM delivery and support capability team and functions; • Lead consultant for the implementation of a sales reporting and planning program at Cadbury's; • Governed the IT technology stream on the separation of Schweppes from Cadbury's; • Facilitated the development of an enterprise KPI framework and analytical solution at 7-Eleven.

Senior Consultant

• Dec 2005 - Aug 2007

Business Intelligence Specialist

• May 2005 - Dec 2005

Responsible for execution of the BI program at Shell, BP that was delivered within the context of each release, engaging closely with key stakeholders and multiple IBM team members. Developed a technology road map that enables businesses to measure their performance and seek out competitive advantages and truly "listen to their customers" using data mining and business intelligence statistics.