Experience

Enthral

• India
• E-Learning Providers
• 1 - 100 Employee

• Customer Success Lead

  • Sep 2019 - Present

  1) In customer facing environment, lead processing implementation projects of technical and non-technical nature. 2) Deliver standard and some complex implementation activities, ensuring quality and reliability of the implementation 3) Provide end-to-end project execution 4) Assess and document customer's need according to implementation activities 5) Drive customer processing implementation project of electronic payment processing business activities following the global project coordination methodology 6) Guide customersthrough applicable processing rules,specification and documentation 7) Identify appropriate processing implementation support documentation (Contracts, agreements, form etc) to beprovided by customer. 8) Handle multiple projects simultaneously. Show less