Experience

Captain Fresh

• India
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Program Manager

  • Oct 2022 - Present



udaan.com

• India
• Technology, Information and Internet
• 700 & Above Employee

• Program Manager - Fresh In-stock Planning

  • May 2022 - Sep 2022

  Optimized the planning forecasting tool for fresh stock by improving the accuracy of the forecast for next day's procurement

• Program Manager - Supply Chain (West Zone)

  • Jan 2022 - Apr 2022

  Established new workflows for first-mile, last-mile, line-haul and transport center by optimizing all the processes and workflowDesigned a process to minimize order returns to the warehouse

• Program Lead - Fwd and Returns Operations

  • Sep 2021 - Dec 2021

  Led a team of 9 associates to manage first mile logistics for forward and return operations by optimizing delivery routes and sorting shipments based on delivery partnersOptimized the cut-off timings for transport vehicles leaving the first-mile hubs

• Program Analyst - Return Operations

  • Jan 2019 - Sep 2021

  Designed an ecosystem to facilitate returns of shipments to the sellers by defining the standard operating procedures for sorting of deliveries, and establishing quality control Defined the returns policy for sellers published on the seller app taking into account seller issues, logistical problems and timelinesLed a team of 11 associates to engage with sellers to address issues of non-delivery including solving technical issues, ground level problems and handling quality control dashboards that assisted in their career progression Show less



Fyle

• United States
• Software Development
• 100 - 200 Employee

• Solutions Specialist

  • Jul 2018 - Oct 2018

  Generated 25 leads by leveraging domain-specific tools including lead connect and voilanorbert Championed 6 campaigns in India and 2 in Singapore that were aimed at generating potential customers Generated 25 leads by leveraging domain-specific tools including lead connect and voilanorbert Championed 6 campaigns in India and 2 in Singapore that were aimed at generating potential customers