Program Architect - Power Platform / D365

• Jan 2022 - Present

Program Architect

• Jul 2021 - Dec 2021

Solutions Architect

• Sep 2019 - Jun 2021

Responsibilities: • Work directly with vendors to accelerate project and recommend best-practice architectures in line with long-term business outcomes. • Own the technical relationship with the vendor and operate as their trusted advisor. • Share the voice of the RACS to influence the roadmap of new features and services for the Azure & Power Apps platform. • Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts). • Evangelise and educate about Azure Technology & Microsoft Power Platform (e.g. workshops, user groups, meetups, public speaking, online videos or conferences) • Defining enterprise architecture for Dynamics 365 CE & ERP (Business Central) applications and provides strategic direction for organization-wide software development activities. • Review, validate & define: o Dynamics 365 architecture, best practices o Data strategy and architecture o Integration architecture, best practices o Design & build strategy o Reporting & Analytics • Defining Azure DevOps: o Development approach using Agile methodology, o Build lifecycle o Sprints planning o Continuation integration & continuous development • Review of solution designs, including options analysis where several viable solutions may be possible. • Provide implementation advice and support to RACS for Microsoft Azure Ecosystem. • Develop and maintain project plans/documentation for implementation of solution in line with agreed objectives. • Managing and writing complete set of detailed system specifications for new and existing applications

Solution Architect / Lead Consultant

• Jun 2018 - Sep 2019

Responsibilities: 1. Lead enterprise Microsoft Dynamics CRM implementations and integration, including all project phases such as initiation, analysis, design, build, test, and deployment 2. Solution designs, including options analysis where several viable solutions may be possible 3. Provide implementation advice and support to customers for Microsoft Dynamics products 4. Understand how changes and solutions impact operations, processes, attitudes and behaviors 5. Defining enterprise architecture for Dynamics CRM applications and provides strategic direction for organization-wide software development activities 6. Identify customer business requirements to be solved with Microsoft Dynamics products 7. Develop functional/design specifications for any customization to the standard Microsoft Dynamics product functionality 8. Develop and maintain project plans/documentation for implementation of Microsoft Dynamics in line with agreed objectives 9. Facilitate customer training programs on Microsoft Dynamics application functionality 10. Managing and writing complete set of detailed system specifications for new and existing applications; included all high-level and detailed requirements, storyboards, ERDs, XML schema, UI design, activity diagrams, etc.

Senior Consultant

• Feb 2017 - Jun 2018

Responsibilities: 1. Solution designs, including options analysis where several viable solutions may be possible 2. Understand how changes and solutions impact operations, processes, attitudes and behaviors 3. Defining enterprise architecture for Dynamics CRM applications and provides strategic direction for organization-wide software development activities 4. Identify customer business requirements to be solved with Microsoft Dynamics products 5. Develop functional/design specifications for any customization to the standard Microsoft Dynamics product functionality 6. Develop and maintain project plans/documentation for implementation of Microsoft Dynamics in line with agreed objectives 7. Defining objectives, assigns project work and directs software development staff throughout multiple project life cycles

Senior Consultant

• Aug 2015 - Dec 2016

Responsibilities: 1. Created project charters and conducted kick off meetings 2. Creating detail project plan using MS Project which included activities, estimates, resources assigned to these activities, milestones and current progress 3. Conducting Requirement Gathering Sessions (RGS) for gaining detailed requirements and finalizing Business Requirement Document (BRD). 4. Designing, customization and user training on Dynamics CRM 2016 implementation using standard and custom entities, workflows, reports and dashboards 5. Provided end to end business process consulting for Dynamics CRM 2016 implementations across a wide insurance entity.

Technical Program Manager

• Jun 2014 - Jun 2015

1. Creating project charters to define the project scope, objectives, key stakeholders, requirements, key milestones, high level timelines and project risks 2. Conducting project kick off meetings to ensure that all the project team members understand the project scope, key deliverables, timelines and next steps 3. Creating detail project plan using MS Project which included activities, estimates, resources assigned to these activities, milestones and current progress 4. Tracking project performance to understand the status of the project, identified any risks associated to the project and defined their mitigation strategy 5. Conducting weekly team meetings to discuss the status update for the work assigned to the allocated resources 6. Creating project status reports and shared the report with the team members and management 7. Working with my manager to create a dashboard to track the status for all the projects 8. Gathering business requirements, use cases, prioritization of requirements, JAD sessions 9. Creating business requirements document (BRD) to capture the business requirements 10. Business requirements prioritization and ranking lists. 11. Detailed sprint planning based on user stories. 12. Brief daily meetings where all team members reported their progress, blocking issues, and work plans for the day. 13. Microsoft Visual Studio tools for tracking progress on each requirement and task. 14. Release plan, operations and support model, and training readiness. 15. Program-level and project-level communication plans, budget tracking, and status reports. 16. User acceptance testing (UAT) triage and go/no go tollgate (decision point).

Team Lead - CRM / ERP Consultant

• Dec 2012 - May 2014

Consultant for Dynamics NAV & Dynamics CRM 2011 # Interaction with client and stakeholders for requirement gathering. # Working closely with Directors and Delivery managers. # Leading client meetings or facilitated strategy sessions. # Interaction with onshore Analysts and Architects for requirement analysis and estimations. # Project Management and team handling. # Mapping requirements into System. # Creating FDD, FRD, Addendums, Test Scripts and Fit & Gap Documents. # Understanding functional capabilities and limitations for OOB functionality as well as customized requirements.

Sr. Software Engineer

• Mar 2008 - Dec 2012

Dynamics ERP Consultant Dynamics ERP Consultant

Software Engineer

• Aug 2007 - Mar 2008

Worked in PHP & MySQL. Conducted coding for new development, bug fixes and client modifications. Worked in PHP & MySQL. Conducted coding for new development, bug fixes and client modifications.