Prateek Upadhyay
Head of Customer Success & Key Accounts at Udaan India Private Limited- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
LinkedIn User
Prateek is a "go-to" individual; you think about a concern and he would have multiple ways to deal with the situation. His grasp on implementation process and getting things done the way a client requires it to be, has been commendable. He is one of the few persons I personally know, who is just fabulous in quick social networking. An organization would probably want to have a resource like Prateek, who has the zest to take up responsibility and deliver it. wish him success in all his endeavours.
JATIN SETHI (He/Him/His)
Prateek is no doubt a brilliant and vibrant co worker. An enthusiastic business expert with superb leadership skills makes him a great asset for the organization. Known as Captain Cool amongst the team members his team management acumen is undoubtedly brilliant.
LinkedIn User
Prateek is a "go-to" individual; you think about a concern and he would have multiple ways to deal with the situation. His grasp on implementation process and getting things done the way a client requires it to be, has been commendable. He is one of the few persons I personally know, who is just fabulous in quick social networking. An organization would probably want to have a resource like Prateek, who has the zest to take up responsibility and deliver it. wish him success in all his endeavours.
JATIN SETHI (He/Him/His)
Prateek is no doubt a brilliant and vibrant co worker. An enthusiastic business expert with superb leadership skills makes him a great asset for the organization. Known as Captain Cool amongst the team members his team management acumen is undoubtedly brilliant.
LinkedIn User
Prateek is a "go-to" individual; you think about a concern and he would have multiple ways to deal with the situation. His grasp on implementation process and getting things done the way a client requires it to be, has been commendable. He is one of the few persons I personally know, who is just fabulous in quick social networking. An organization would probably want to have a resource like Prateek, who has the zest to take up responsibility and deliver it. wish him success in all his endeavours.
JATIN SETHI (He/Him/His)
Prateek is no doubt a brilliant and vibrant co worker. An enthusiastic business expert with superb leadership skills makes him a great asset for the organization. Known as Captain Cool amongst the team members his team management acumen is undoubtedly brilliant.
LinkedIn User
Prateek is a "go-to" individual; you think about a concern and he would have multiple ways to deal with the situation. His grasp on implementation process and getting things done the way a client requires it to be, has been commendable. He is one of the few persons I personally know, who is just fabulous in quick social networking. An organization would probably want to have a resource like Prateek, who has the zest to take up responsibility and deliver it. wish him success in all his endeavours.
JATIN SETHI (He/Him/His)
Prateek is no doubt a brilliant and vibrant co worker. An enthusiastic business expert with superb leadership skills makes him a great asset for the organization. Known as Captain Cool amongst the team members his team management acumen is undoubtedly brilliant.
Experience
-
Udaan India Private Limited
-
India
-
Leisure, Travel & Tourism
-
1 - 100 Employee
-
Head of Customer Success & Key Accounts
-
Jul 2022 - Present
Accountable for on boarding new clients – global and set up environment ▪ Managing Smooth Client Experience and Travel Management ▪ Reporting Concerns to Internal Teams in Order to Derive Client Satisfaction ▪ Coordination with global mobility teams wherever necessary during the process of implementation. ▪ Escalation Management and resolutions of problems faced during the operations process Building structured and logical process for reporting and deliver quality outputs by… Show more Accountable for on boarding new clients – global and set up environment ▪ Managing Smooth Client Experience and Travel Management ▪ Reporting Concerns to Internal Teams in Order to Derive Client Satisfaction ▪ Coordination with global mobility teams wherever necessary during the process of implementation. ▪ Escalation Management and resolutions of problems faced during the operations process Building structured and logical process for reporting and deliver quality outputs by ensuring accuracy, continuous improvement and adherence to SOPs and quality logs ▪ Interacting with clients on a regular basis to understand the business requirements and drive solutions to simple to critical issues ▪ Team Management, Training and development of teams ▪ Operations Support on ROW, Europe, USA L1, L2, Blanket Process, UK Visa Knowledge Support ▪ Support on Legalization, Attestation, Apostle of Different Documents in Overall WP Cases
-
-
Implementation Specialist
-
Dec 2018 - Jul 2022
Leading the implementation of new accounts being on boarded. Single POC for multiple global accounts being in implementation phase Leading various RFP's, RFI's Managing Compliance Management internally
-
-
-
UDAAN INDIA PVT. LTD
-
Travel Arrangements
-
100 - 200 Employee
-
Human Resources Manager
-
Feb 2016 - Dec 2018
Manage HR Related responsibilities Grievance Handling Managing People operations Manage HR Related responsibilities Grievance Handling Managing People operations
-
-
-
Fedders Lloyd Corporation Limited
-
Computers and Electronics Manufacturing
-
200 - 300 Employee
-
HR Trainee
-
May 2015 - Jul 2015
Study the Industrial Relations Practices at Fedders LLoyd Corporation Ltd. Also assisted in the recruitment and other core HR activities. Study the Industrial Relations Practices at Fedders LLoyd Corporation Ltd. Also assisted in the recruitment and other core HR activities.
-
-
Education
-
2014 - 2016
Fortune Institute Of International Business
Master of Business Administration (M.B.A.), Human Resources Management and Services -
Ramjas School , R K Puram
Community
