Experience

Otipy

• India
• Food and Beverage Services
• 1 - 100 Employee

• Senior Sales Manager

  • Oct 2020 - Present

  L2C, Daily Delivery partner Activities,Daily Coverage,Stitching up strategic business framework, Accounts Team Coordination, Team Building & Management, execution excellence, buildingcapability, B2B Sales, Team Building, Business and management, RTM Management.

• Senior Manager

  • Oct 2020 - Present



Healthians

• India
• Wellness and Fitness Services
• 700 & Above Employee

• Assistant Manager Corporate Sales

  • Aug 2018 - Sep 2020

  Delivering operations metrics as per customers’ requirements SLA, Reports review like APR, PNL, Manpower requirement, Associates monthly incentive. Presenting weekly, monthly and quarterly reviews. Delivering operations metrics as per customers’ requirements SLA, Reports review like APR, PNL, Manpower requirement, Associates monthly incentive. Presenting weekly, monthly and quarterly reviews.



Radical Minds Technologies Pvt. Ltd.

• India
• Information Technology & Services
• 700 & Above Employee

• Operations Team Lead

  • Mar 2016 - Jun 2018

  RTM Management ,KRAs adherence , Floor support, Check on team attrition and shrinkage. Focus over Existing customers/Chronic Customers/Hot Leads. Evaluating employee performance. Understanding scheduling staff level needs. RTM Management ,KRAs adherence , Floor support, Check on team attrition and shrinkage. Focus over Existing customers/Chronic Customers/Hot Leads. Evaluating employee performance. Understanding scheduling staff level needs.



Goibibo

• India
• Travel Arrangements
• 500 - 600 Employee

• Assistant Team Lead

  • Jan 2015 - Mar 2016

  RTM Management ,KRAs adherence , Floor support, Check on team attrition and shrinkage. Focus over Existing customers/Chronic Customers/Hot Leads RTM Management ,KRAs adherence , Floor support, Check on team attrition and shrinkage. Focus over Existing customers/Chronic Customers/Hot Leads



Claridges Collection

• India
• Hospitality
• 200 - 300 Employee

• Hotel Management

  • Mar 2014 - Dec 2015

  Investigating and addressing complaints regarding service. Providing Quality & training sessions to team, Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment, Addressing team on morning and day closure hurdle with daily task allocation and adherence to it. Investigating and addressing complaints regarding service. Providing Quality & training sessions to team, Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment, Addressing team on morning and day closure hurdle with daily task allocation and adherence to it.



ITC Hotels

• India
• Hospitality
• 700 & Above Employee

• Executive

  • Jun 2013 - Mar 2014

  Standard operating procedures for operations, keeping in line with the hotel's service standards. Standard operating procedures for operations, keeping in line with the hotel's service standards.