Prashanth Ramesh
Service Engineer at IndiFOSS- Claim this Profile
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Bio
Experience
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IndiFOSS
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India
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Food and Beverage Manufacturing
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1 - 100 Employee
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Service Engineer
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Jun 2023 - Present
Job role is with respect to milk and milk products analyzers manufactured by FOSS like Milkoscan Mars, FT1, FT2 and FT3 milk analysers , DS2500 and DS3 Powder and Feeds Analyser and Foodscan 2 Processed Dairy Food Analyser. Assess hardware and software malfunctions and provide calibration support by means of diagnostic tools and customer input Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables Update and maintain assigned machines as per manufacturer specifications Maintain parts inventory, personal library of machine manuals, company-assigned laptop and tools Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied Conducting Training sessions of Instrument Demonstration for clients. Conducting Training sessions to all end users on Machines Installed in the site and educate them on proper maintenance procedures as per SOP. Make recommendations regarding upgrades, service or repairs and perform preventive maintenance on equipment Assist with clients over the phone, in the office and in person off-site Periodic Follow-ups of AMC & Outstanding Payment as per the Company generated invoice to avoid hassles in machine operation & Maintenance. Show less
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Toshvin Analytical Pvt.Ltd.
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India
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Machinery Manufacturing
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300 - 400 Employee
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Sr Service Executive
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Jul 2022 - Jun 2023
Job role is with respect to FTIR and UV-VIS Spectrophotometer manufactured by SHIMADZU. Assess hardware and software malfunctions and provide calibration support by means of diagnostic tools and customer input Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables Update and maintain assigned machines as per manufacturer specifications Maintain parts inventory, personal library of machine manuals, company-assigned laptop and tools Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options Provide excellent customer service, listening carefully to customer concerns and addressing issues until the customer is satisfied. Conducting Training sessions to all end users on Machines Installed in the site and educate them on proper maintenance procedures as per SOP. Make recommendations regarding upgrades, service or repairs and perform preventive maintenance on equipment Assist with clients over the phone, in the office and in person off-site Periodic Follow-ups of AMC & Outstanding Payment as per the Company generated invoice to avoid hassles in machine operation & Maintenance. Generate Sales Leads as per the customer requirement to the sales team and followup the same until the order is recieved. Show less
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IndiFOSS
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India
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Food and Beverage Manufacturing
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1 - 100 Employee
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Service Engineer
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Jul 2020 - Jul 2022
Job role is with respect to milk and milk products analyzers manufactured by FOSS like Milkoscan Mars, FT1, FT2 and FT3 milk analysers , DS2500 and DS3 Powder and Feeds Analyser and Foodscan 2 Processed Dairy Food Analyser. Assess hardware and software malfunctions and provide calibration support by means of diagnostic tools and customer input Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables Update and maintain assigned machines as per manufacturer specifications Maintain parts inventory, personal library of machine manuals, company-assigned laptop and tools Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied Conducting Training sessions of Instrument Demonstration for clients. Conducting Training sessions to all end users on Machines Installed in the site and educate them on proper maintenance procedures as per SOP. Make recommendations regarding upgrades, service or repairs and perform preventive maintenance on equipment Assist with clients over the phone, in the office and in person off-site Periodic Follow-ups of AMC & Outstanding Payment as per the Company generated invoice to avoid hassles in machine operation & Maintenance. Show less
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Toyota Kirloskar Motor
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India
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Motor Vehicle Manufacturing
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700 & Above Employee
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Associate
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Jul 2018 - Jul 2020
Job role is wrt Assembly Shop maintenance ,Supporting for the project activities taking place in the shop floor on behalf of Maintenance. Project Activity Planning and Scheduling. Updation of Drawings to the supplier as per Maintenance Requirements To coordinate with AMC service Provider for Preventive Maintenance Standardization Of the Shop floor wrt to Maintenance Standards Monitor & preparation of Line stop Summary and Breakdown summary Post Project Analysis and Assuring all Punch point Clearance from the supplier end. Spare parts Monitoring & Updation of Spare requirements to the spare team Preparation of checksheets and Reports regarding maintenance activities and monitoring the same. Maintenance routine activity Daily check Line monitoring Basic error trouble shooting Show less
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STEER
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India
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Manufacturing
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1 - 100 Employee
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Trainee Engineer
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Aug 2016 - Aug 2017
Job responsibilities are with respect to Twin Screw Extruder (TSE). Assembling the Electrical components used in panels. Panel Wiring as per the circuit drawing provided by the designer with respect to twin screw extruder machines. Testing of mechanical and electrical components used in electrical panels and extruder machines. Job responsibilities are with respect to Twin Screw Extruder (TSE). Assembling the Electrical components used in panels. Panel Wiring as per the circuit drawing provided by the designer with respect to twin screw extruder machines. Testing of mechanical and electrical components used in electrical panels and extruder machines.
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Education
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PVP POLYTECHNIC
Diploma, Electrical and Electronics Engineering -
Soundarya School
SSLC, First Class