Prashanth kumar
Assistant Manager at Repair & Return Technology (India) Pvt. Ltd.,- Claim this Profile
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Bio
Experience
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ABC
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India
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Consumer Services
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1 - 100 Employee
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Assistant Manager
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Jul 2013 - Present
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Assistant Manager Logistics
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Mar 2011 - Present
Key responsibilities 1. Domestic & International Logistics (both Inbound and Outbound) and Customs Clearance Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies. Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers Monitor product import or export processes to ensure compliance with regulatory or legal requirements Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues. Maintain metrics, reports, process documentation, customer service log and track Vendor SLAs.2. Return Material Authorization & Issuance• Handling customer requests for issuance of Networking units as an advance replacement, collecting the defectives and handling escalations.• Track & monitor of all the Networking asset movement & record in Customer Relationship Management (CRM). Show less
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Northern Trust Bank
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Bangalore
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Asset Engnr
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Sep 2010 - Feb 2011
Key responsibilities:- • Tracking and procurement of all IT assets which include inventory control, asset recovery, redeployment, disposal, transfers and vendor management. • Generate weekly reports on deployed and defective assets, maintain record of assets issued to the users. Maintain update on assets related to each department (Procurement, Payments etc). • Maintain License Details, AMC and Warranty, track assets using LAN Desk and Remedy • Reviewed Vendor SLA & services every quarterly, co-ordinate with vendors for defective assets Show less
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Logistics Co-ordinator
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Oct 2008 - Sep 2010
Key responsibilities:- • Analyze Import and Export data. • Audit of Assets for bond Extensions. • Track & monitor of all the IT, telecom, Non-IT asset movement & record in CRM Key responsibilities:- • Analyze Import and Export data. • Audit of Assets for bond Extensions. • Track & monitor of all the IT, telecom, Non-IT asset movement & record in CRM
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Education
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National College
B.sc, Electronics -
K.K.English School