Experience

DIVYA GLOBAL PRIVATE LIMITED

• India
• Textile Manufacturing
• 1 - 100 Employee

• Operations Manager Ecommerce

  • Jun 2018 - Present

  Roles and Responsibilities: • Business development international, planning and managing key e-commerce platforms in home and furnishing category on various marketplaces including Amazon (US, UK, Canada, Australia, France, Spain, Italy, Germany, UAE, Singapore, Saudi) Lazada (Singapore), Take a lot and Zando (South Africa) • Monitoring Business performance to ensure achievement of the targets on regular basis. • Allocation of work to the team and make sure that it will complete in given TAT. • Daily Sales analyses from all market places of different countries. • Managing Listing, Key word stuffing, implementing SEO, handling digital advertising, SEM and cataloguing of products for different marketplaces. • On boarding new vendors/distributors for the diversified product portfolio over all e-commerce marketplaces. • Regulating taxation, brand registrations and other documentation needed for stablishing new countries. • Working and regulating product pricing by keeping commission fees discounts and promotions • Coordinating with Brand and sourcing/manufacturing/Factory team to supply the budgeted stock timely. Planning with design team in developing products as per suggestion from category/buying team of different marketplaces. • Taking care of production and do the needful for on time dispatch of shipments. • Coordination with logistic team for shipments, vessel booking and customs clearance. • Making various business reports based on sales, advertising and inventory plan on regular basis. • Line up of new products, sizes and colors next to introduce. • Planning of fabric required for all countries. • Weekly and monthly report on sales and returns for market analysis. • Analyzing competition, reviewing competitor sales, products, new launches, marketing activities and planning aggressively to counter. • Prepared SOP of Operations, Product Analysis and Buying Decision making Show less



Iksula Services Pvt. Ltd.

• Assistant Operations Manager

  • Mar 2016 - Jun 2018

  Roles and Responsibilities: • Client communication, understanding their requirement and giving work updates to the team. • Understanding the new updates regarding guidelines, make them documented and keep updating whole team for the same. • Huge team handling that provides Online cataloguing and Quality solutions to the clients. • Preparing quality and efficiency reports for the team regularly. • Providing cataloguing and imaging solutions based on the client requirement. • Working with Business Analyst. This includes auditing the websites, identifying the problems, analysing and solutions. • Handled a team of photographers, editors, cataloguers under production department. • Managing the roster for the team solely. • Preparing error reports on daily basis. • Maintaining Daily MIS and reporting to seniors. • Managing delivery schedule and attending calls on weekly basis with client Also, responsible for managing Quality Team which basically looks after final scanning of the data before delivery. • Integral part of the resource selection process. • Maintaining all the Quality documents which is required for Internal and External Audits. Show less



Aasmi Fashion Pvt. Ltd.

• Ecommerce Manager

  • Sep 2013 - Mar 2016

  Roles and Responsibilities: • Listing and cataloguing of products on different ecommerce marketplaces. • Keeping live track of orders received and clears all the orders on different marketplaces. • Take care of packing and co-ordinate with shipping partners for timely pick-up. • Co-ordinate with category manager market places for new requirements and changes. • Track the shipment product by product. • Cross checking of payments with respect to order or reconciliation. • Line up the new products next to introduce. • Analysis of data related to sales and returns. • Weekly and monthly report of sales and returns and analyse the reasons. • Track record of the escalations and ratings and do the needful accordingly. • Run promotions and make strategy for upcoming sales events. Show less