Prasanna A

Salesforce developer/Admin at Laureate Hospitality Education
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Salesforce Certified Administrator (SCA)
    Salesforce
    Oct, 2018
    - Nov, 2024

Experience

  • Laureate Hospitality Education
    • Switzerland
    • Higher Education
    • 1 - 100 Employee
    • Salesforce developer/Admin
      • Dec 2018 - Present

      Responsibilities:  Worked as enhancement team member and performed the roles of Salesforce.com Administrator and Developer in the organization.  Involved and interacted with various business user groups for gathering the requirements for CRM implementation.  Developed Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.  Developed APEX Classes, Visual force pages and APEX Triggers to develop the custom functionality as per the requirements.  Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.  Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.  Triggered interface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework.  Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, upgrade installation.  Used SLDS (Salesforce Lightning Design system) to develop some of the lightning components.  Implemented pick lists, dependent pick lists, lookups, master detail relationships and formula fields to the custom objects.  Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.  Created email templates and inbound emails using Visual Force for clients and customers. Show less

  • CVS
    • Woonsocket, Rohde Island
    • Sales force Developer/ Admin
      • Dec 2016 - Nov 2018

      Responsibilities:  Involved in meetings with business and technology groups at both organizations.  Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.  Worked with configuration and Security aspects of Salesforce.  Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards.  Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.  Also embedded Lightning Components in Visual Force Page by using new Lightning out feature by Event-Driven Programming.  Created Lightning page with some customizations based on components used and created the Lightning app.  Worked on salesforce Lightning components for building customized components replacing the existing ones and also embed Lightning components in Visualforce page by using new lightning out feature by event-driven programming.  Triggered interface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework.  Developed and configured various Custom Reports and Report Folders for different user profiles.  Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.  Created and deployed Several Reports using salesforce.com platform.  Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.  Developed and deployed workflows and approval processes for opportunities and products/ assets management.  Data migration from legacy system to Salesforce using Data Loader and CSV files.  Used Salesforce Lightning inspector to debug the lightning components during the development process. Show less

  • Fannie Mae
    • Herndon, VA
    • Salesforce Developer
      • Aug 2015 - Nov 2016

      Responsibilities:  Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.  Designed, developed and deployed Apex Classes and Test classes, Controller Classes and Apex Triggers, validation rules for various functional needs in the application.  Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.  Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.  Used the sandbox for testing and migrated the code to the deployment instance after testing.  Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.  Developed Apex triggers, Apex classes and test classes working around the governor limits.  Created various Custom Reports for standard objects as well as custom objects to give complete detail overview of Customer (Account) Orders, and Renewal Forecasting.  SOQL queries to fetch the data from Workbench and Explorer.  In Administrative function, created profiles and implemented Object level, field-level and record-level security.  Provided support for ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and Triggers.  Integration of Applications with Salesforce.com using SOAP web services API and Web Sphere Cast iron. Show less

  • Value Labs
    • Software Development
    • 100 - 200 Employee
    • Salesforce Administrator
      • Sep 2010 - Nov 2012

      Responsibilities:  Interacted with business user groups, SMEs for gathering requirements for Salesforce implementation and developed &  Participated in addressing strategic and operational issues involving CRM and Salesforce instances.  Administered Salesforce setup for new users, roles, profiles, enforced security controls, permission settings  and data access across fields, objects and at record levels, and maintained overall Salesforce configuration  Identified Salesforce usage problems and crafted technical/ communication plans for remedial initiatives to  implement break fix, business enhancement, feasibility request & admin needs to Salesforce app users  Maintained system metrics & logs to track trends in usage & adoption, data quality, integrity, & app failures  Created reports (summary, matrix, pie charts, dashboards & graphics) & report folders to assist managers to  better utilize Salesforce as a sales tool and configured various reports for different user profiles.  Utilized SOQL and SOSL to query and search for business data  Identified process flaws in the current system and recommended business process automation in the new system after analyzing and documenting AS-IS system and TO-BE system. Show less

  • Intergraph
    • United States
    • Software Development
    • 700 & Above Employee
    • Java developer
      • Jun 2009 - Aug 2010

      Responsibilities:  Part of the team which was responsible for designing and developing the application in n-tier fashion as per struts based MVC architecture standards.  Extensively involved in HR Module.  Responsible for developing the JSP pages using beans to generate reports.  Utilize the various J2ee Design patterns to develop the Business modules based on the required functionality.  Responsible for developing the application level flow by utilizing Java, JSP and Struts.  Responsible for developing the OS specific scripts (Shell Scripts) for automating the closing doc Process.  Used java Script front end Validations.  Develop Session beans and entity Beans representing business logic abstractions  Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies Environment: Java, J2EE, JDBC, JSP, HTML, Java Script, WebLogic 8.1, Oracle 9i, Eclipse and Windows XP. Show less

Community

You need to have a working account to view this content. Click here to join now