Prasad Shedge

Manager Customer success Group at Infobahn Technical Solutions (I) Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN

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Prasanna Dhuge

Prasad has been a enthusiastic learner and excellent in skills acquired through tacit and explicitly. He is hard working and genuine human being with strong values that leads him to succeed in his professional career. All the Best Prasad!

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Credentials

  • Nutanix Hybrid cloud (NHC)
    Nutanix Exams
    Jul, 2023
    - Nov, 2024
  • IBM certified Data science And AI for Manager
    IBM
    Mar, 2022
    - Nov, 2024
  • Applied Machine Learning: Algorithms
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Six Sigma: Black Belt
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Six Sigma: Green Belt
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • DATA ANALYST
    IBM
    Sep, 2020
    - Nov, 2024
  • Certified Data Scientist
    IBM
    Oct, 2019
    - Nov, 2024
  • IBM CERTIFIED DATA SCIENCE
    IBM
    Oct, 2019
    - Nov, 2024
  • Google certified digital marketing
    Google
    Sep, 2019
    - Nov, 2024
  • IP TECHNOLOGY
    Ericsson
    Aug, 2015
    - Nov, 2024
  • CRAMER
    Tata Communications
  • IBM certified in machine learning and python
    IBM
  • IOT
    Internshala
  • ITIL
    ITIL Certified
  • MACHINE LEARNING
    Internshala
  • Python programming
    Udemy

Experience

    • India
    • Computer Networking Products
    • 1 - 100 Employee
    • Manager Customer success Group
      • Jun 2023 - Present

    • India
    • Business Consulting and Services
    • 200 - 300 Employee
    • Senior Consultant Program management
      • Apr 2022 - May 2023

    • India
    • Telecommunications
    • 700 & Above Employee
    • Service Operations Manager
      • Oct 2017 - Apr 2022

      End to end service management,operational excellance and service assurance.Taking active involvements into Project ,service delivery and ML analytics modeling for Network as well as Data centers. End to end service management,operational excellance and service assurance.Taking active involvements into Project ,service delivery and ML analytics modeling for Network as well as Data centers.

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • CA MANAGER OPERATION
      • May 2013 - Sep 2017

      Worked as a Spoc for Network operation centers.Handled wireline Dwdm Tx,IP,Wireless ,Adjunct domains and overall NOC functions as a service assurance Lead . Root cause and RCA specialist worked with internal as well as external stakeholders including third party vendors for end to end resolution. Worked as a Spoc for Network operation centers.Handled wireline Dwdm Tx,IP,Wireless ,Adjunct domains and overall NOC functions as a service assurance Lead . Root cause and RCA specialist worked with internal as well as external stakeholders including third party vendors for end to end resolution.

    • India
    • Telecommunications
    • 700 & Above Employee
    • Deputy Manager
      • Sep 2008 - May 2013

      Areas of Expertise Includes: Planning for SDH and OFC Transmission. Planning and design of OFC Intracity Rings for customer feasibility. Planning of Last mile copper route .Coordinate project management; responsible for monitoring on-site activities and final execution of project.. Areas of Expertise Includes: Planning for SDH and OFC Transmission. Planning and design of OFC Intracity Rings for customer feasibility. Planning of Last mile copper route .Coordinate project management; responsible for monitoring on-site activities and final execution of project..

    • India
    • Telecommunications
    • 700 & Above Employee
    • NETWORK EXECUTIVE
      • Jan 2006 - Aug 2008

      Implemented Inventory with Cramer Inventory Management Team.Worked with SOC to troubleshoot faults from E1 to Dwdm links.Dealing with International service providers AT& T, Sprint,BT ,Verizon for last mile connectivity under sea cables .Repair and maintainace of under sea cables . Implemented Inventory with Cramer Inventory Management Team.Worked with SOC to troubleshoot faults from E1 to Dwdm links.Dealing with International service providers AT& T, Sprint,BT ,Verizon for last mile connectivity under sea cables .Repair and maintainace of under sea cables .

    • India
    • Recreational Facilities
    • 1 - 100 Employee
    • Technical Executive
      • Oct 2005 - Dec 2005

      Taking care of Techno commercial approvals with GM.Feasibility check and planning for bandwidth availability and requirements.Dealing with leased line operators . Taking care of Techno commercial approvals with GM.Feasibility check and planning for bandwidth availability and requirements.Dealing with leased line operators .

    • Radio Frequency Engineer
      • Aug 2005 - Sep 2005

      Working for drive test,BTS verification for entire Tata Mumbai sites .Evaluation and testing for calls clearity and analyse Call drop issue. Working for drive test,BTS verification for entire Tata Mumbai sites .Evaluation and testing for calls clearity and analyse Call drop issue.

Education

  • Ramrao Adik Institute of Technology
    Bachelor of Engineering - BE, Electronics and Telecom engineering
    2002 - 2005

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