Experience

Beverly Golf Avenue

• India
• Real Estate
• 1 - 100 Employee

• Operations, Sale and Marketing

  • May 2018 - Present

  • Leading the Pre-opening team for market research, sales and re-launching of the new ultra luxury project with world-class top-notch facilities, which has resulted in luxury positing of the product with in 3 months. • Established Channel Partner Network, which has increased the sales by 18% on monthly basis. • Developing and maintaining Public Relations & Guest Relations that has resulted in increased footfall on site. Moreover, managed to generate hot leads of celebrity showing interest in buying the property • Management of Operations & Administration of the Site Office which has led to decrease in the costing by 11% from the total monthly running cost of operations • Management of the local environment that has helped nearby residents to adopt the project and live peacefully Show less



Zurie Design Studio

• New Delhi Area, India

• Co-Founder

  • Jan 2016 - Present

  Zurie Design Studio, an online and offline startup, is a curated jewelry and accessory marketplace that showcases Indian artisans and upcoming designers at the same platform. The Co founders of Zurie, Prarit Gupta, started with a line of low budget accessory which made them realize the problem that many small scale artists face- lack of exposure and platforms to reach the end user. Zurie's conceptualization is based on making fashion functional. Fashion has been pertained to just exorbitantly high value designer products; we revolutionize the industry by showcasing traditional yet unknown artists from small towns along with the established designers. We are working towards restoring and promoting the ancient Indian craft of ‘Kaarigari’(craftsmanship) and ‘Bunaai’(weaving) which we directly source from various women working from home and NGOs. We strive to enable these artisans, who are mostly women, to become entrepreneurs while at home. Our product mix is a combination of Silver, Recycled and Handmade accessories including jewelry, bags, scarves and gifting items. Show less



Radisson Blu, Paschim Vihar, New Delhi

• Vice President Operations

  • Mar 2015 - Apr 2018

  • Responsible for the quality of overall product offered by the hotel • Led the team in annual purchase tender process which helped in introducing new vendors to the hotel purchase department and maintaining the quality of products delivered • Maximized utilization and ensured timely maintenance of the area as well as the equipment, decreasing the workload and costs of engineering department. Moreover, helped to increase the equipment’s life cycle• Responsible for the measurement and effectiveness of all processes internal and external. Provide timely, accurate and complete reports on the operating condition of the company. Establish a proper MIS system and implement uniform system of accounts and budget etc.• Met the needs of Employees, Customers, Investors, Communities and Law as the representative of the ownership and became one point of contact for any legal paper work requirements • Established and maintained applicable preventive maintenance programs to protect the physical assets of the hotel which majorly helped in the upkeep of the rooms and reduced the guest complains by 80%• Monitor the funds flow and cash flow statements to review the inflow and outflow of funds and ensure optimum utilization of available funds to accomplish organizational goals.And many more Show less

• Operations Manager

  • Jan 2014 - Mar 2015

  • Headed the departmental meetings for discussing the strategy in strengthening the hotel positioning, generating revenue and comparing the competitive hotel figures• Monitor guest satisfaction processes, and respond to guest concerns, and inquiries • Responsible with supporting the General Manager in the day-to-day leadership and overseeing the complete operations• Strong ability to solve problems - identify and find solutions• Enviable ability to multi-task, remain calm and professional under stress• Advertise banqueting services and convert the leads generated into banquet revenue through aggressive follow-ups• Menu plan and development with focus on portion standardization along with pro-active price revision based on market analysis• Develop pricing strategies through daily pick-up trends, SWOT and market intelligence. Show less



Saujana Hotels & Resorts

• Malaysia
• Hospitality
• 1 - 100 Employee

• Manager on Duty

  • Jul 2013 - Dec 2013

  • Take care of VIP guest – Former President of Indonesia Mr. Susilo Bambang Yudhoyono, Actor and Film Director Jackie Chan, Complete English Premier League Team Chelsea Football Club lead by Jose Mourinho • Responsible for the Front Office Operations in Co-ordination with other departments • Attend morning meeting with General Manager and Head of Departments • Supervise and manage all aspects of the front office various operations – Lobby, Reservations, Reception, Cashier, Guest Relations, Concierge, Bell Desk, Business Centre, Telephones, and Doorman/Valet • Responsible for follow-up & settlement of Bills in Hold • Assist the Front Office Manager in supervising smooth operations of front office department & reservations. Show less



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Jan 2012 - Jul 2012

  Worked in front office department at various roles Worked in front office department at various roles



Radisson Blu Plaza Delhi

• India
• Hospitality
• 200 - 300 Employee

• Internship

  • Sep 2010 - Jan 2011

  Worked in multiple departments : front office, sales and marketing, finance, housekeeping Worked in multiple departments : front office, sales and marketing, finance, housekeeping



La Réserve Geneva

• Internship

  • Jun 2010 - Sep 2010

  Food and Beverage Intern Food and Beverage Intern