Experience

Legislative Data Center

• United States
• Government Administration
• 1 - 100 Employee

• Information Systems Manager - Member Office Division - Web Projects & Web Content

  • Feb 2017 - Present

  Information Systems Manager at the LDC in the Member Office Division Web Projects & Web Content group leading a team of developers, business analysts and testers to develop, assign resources and successfully deploy websites and web apps. •Developed project proposals, scope, cost estimates and budgets, timelines and schedules •Acted as liaison between various departments, cross functional teams at LDC and its customers •Communicated and coordinated required project tasks with the… Show more Information Systems Manager at the LDC in the Member Office Division Web Projects & Web Content group leading a team of developers, business analysts and testers to develop, assign resources and successfully deploy websites and web apps. •Developed project proposals, scope, cost estimates and budgets, timelines and schedules •Acted as liaison between various departments, cross functional teams at LDC and its customers •Communicated and coordinated required project tasks with the development and server teams •Resolved issues and met customer expectations •Prioritized and documented business requirements for deployment •Reconciled all problems, including creating manual processes and assigned resources to achieve the desired results •Introduced Responsive Design which enabled modern UI behavior on tablets and smartphones

• Information Systems Supervisor - Member Office Division - Web Projects & Web Content

  • Apr 2015 - Feb 2017

  Information Systems Supervisor at the LDC in the Member Office Division Web Projects & Web Content group leading a team of developers, business analysts and testers to develop, assign resources and successfully deploy websites and web apps. •Developed project proposals, scope, cost estimates and budgets, timelines and schedules •Acted as liaison between various departments, cross functional teams at LDC and its customers •Communicated and coordinated required project tasks with the… Show more Information Systems Supervisor at the LDC in the Member Office Division Web Projects & Web Content group leading a team of developers, business analysts and testers to develop, assign resources and successfully deploy websites and web apps. •Developed project proposals, scope, cost estimates and budgets, timelines and schedules •Acted as liaison between various departments, cross functional teams at LDC and its customers •Communicated and coordinated required project tasks with the development and server teams •Resolved issues and met customer expectations •Prioritized and documented business requirements for deployment •Reconciled all problems, including creating manual processes and assigned resources to achieve the desired results •Introduced Responsive Design which enabled modern UI behavior on tablets and smartphones

• Web Services - Project Manager

  • Oct 2013 - Apr 2015

  • Developed project proposals, scope, cost estimates and budgets, timelines and schedules • Developed and managed the deployment schedule and assigned resources to successfully deploy websites • Prioritized and documented business requirements for deployment • Communicated and coordinated required project tasks with the development and server teams • Prepared status reports and meeting minutes for team members and LDC management • Acted as liaison between various departments… Show more • Developed project proposals, scope, cost estimates and budgets, timelines and schedules • Developed and managed the deployment schedule and assigned resources to successfully deploy websites • Prioritized and documented business requirements for deployment • Communicated and coordinated required project tasks with the development and server teams • Prepared status reports and meeting minutes for team members and LDC management • Acted as liaison between various departments at LDC and the customers • Identified testing strategies, requirements and change control process • Presented demonstrations of prototypes to customers • Developed product-related training and documentation to make available to customer • Worked with customers to assess their needs and provided solutions and services • Reconciled all problems, including creating manual processes and assigned resources to achieve the desired results

• Information Technology Specialist

  • Mar 2012 - Oct 2013

  Customer services advocate providing IT Service Desk and phone support services for desktop computing, office automation products web-based technologies, networking and data communications, email, mobile computing, operating systems and Legislative Information Systems for LDC customers using personal computers, call logging systems and troubleshooting and problem resolution techniques under the direction of LDC management. • Represented customer interests at the Change Advisory Board. … Show more Customer services advocate providing IT Service Desk and phone support services for desktop computing, office automation products web-based technologies, networking and data communications, email, mobile computing, operating systems and Legislative Information Systems for LDC customers using personal computers, call logging systems and troubleshooting and problem resolution techniques under the direction of LDC management. • Represented customer interests at the Change Advisory Board. o Worked with Change Owners to provide testing, communication, and facilitation of changes to the production environment. • Helped coordinate the update to the internal Knowledgebase. o Produced IT documentation for instructional and business uses to meet customers’ business requirements • Trained contractors and new permanent hires o Participated in the interview process and also assisted in creating documentation for the written exam • Coordinated and monitored Senate Rules Requests • Composed and sent LDC Bulletins to all customer groups (Assembly, Senate, LDC, LCB).



ActionLink

• ActionLink/LGEUS Western Region Home Electronics Manager

  • Oct 2009 - Mar 2012

  Responsible for all aspects of National Field Execution including Training, Sales support, POS Analysis, Territory reporting, Quality Assurance calls, Merchandising, Demonstration and Special events. Communicated all AL/LGEUS strategies to the Brand Advocate Representatives and store teams. Responsible for maintaining relationships with Brand Advocate Representatives and retail store leadership teams. • Conducted Formal and informal in-store and special event trainings ranging from 1 to 300… Show more Responsible for all aspects of National Field Execution including Training, Sales support, POS Analysis, Territory reporting, Quality Assurance calls, Merchandising, Demonstration and Special events. Communicated all AL/LGEUS strategies to the Brand Advocate Representatives and store teams. Responsible for maintaining relationships with Brand Advocate Representatives and retail store leadership teams. • Conducted Formal and informal in-store and special event trainings ranging from 1 to 300 people. • Trained field staff on LGEUS products, messaging, promotions and competitive products. • Identified sales opportunities at store level (ads, inventory and traffic awareness) and scheduled and conducted sales events at the store level. • Provided feedback to management on national territory as to how each market was performing, as well as business momentum in the national territory. Suggested, created and implemented corrective action plans per business demands. Show less



Panasonic North America

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Product Category Specialist

  • 2008 - 2009

  Reported directly to the company Vice President with responsibility for sales management in TV displays (largest company category) and strategic planning with a budget of over $150 million with 25 accounts in the Western Region. Negotiated desired product placement and promotions with channel partners to maximize product revenue and profits. Prepared accurate Product Group forecasts for assigned territory. • Achieved budget, sales and forecast goals from 2008 to 2009. • Increased product… Show more Reported directly to the company Vice President with responsibility for sales management in TV displays (largest company category) and strategic planning with a budget of over $150 million with 25 accounts in the Western Region. Negotiated desired product placement and promotions with channel partners to maximize product revenue and profits. Prepared accurate Product Group forecasts for assigned territory. • Achieved budget, sales and forecast goals from 2008 to 2009. • Increased product placements in all accounts by at least 20% leading to profitability and market share gains. • Discovered and helped fix margin issue at Circuit City resulting in increased sell through and market share. • Mentored sales team on product performance, market acceptance, competitive advantages and features.

• Sales Support Rep

  • 2007 - 2008



Creative Channel Services

• United States
• Advertising Services
• 100 - 200 Employee

• Field Marketing Rep

  • 2006 - 2007



Thomson Medstat

• Hospitals and Health Care
• 1 - 100 Employee

• Database Upgrade Specialist

  • 2005 - 2006