PRANAY SHEKHAR

Senior Executive at STARTEK Latam
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Contact Information
us****@****om
(386) 825-5501
Location
New Delhi, Delhi, India, IN

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Experience

    • Argentina
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Senior Executive
      • Oct 2022 - Present

      worked for the Startek in Zara process for chat as well as for the voice process worked for the Startek in Zara process for chat as well as for the voice process

    • India
    • Banking
    • 700 & Above Employee
    • Sales Officer
      • Mar 2022 - Sep 2023

      • To acquire saving & current accounts for Resident / Non-resident Indians. • To make sure about the quality of newly acquired customers. • To source Fixed Deposits (FDs) for the existing as well as the new customers. • To acquire more customers by doing cold calls, meeting walk-ins, associates, referrals from other customers, through emails, direct mails, ATMs etc. • To give the best service to all the customers. • Meeting productivity norms as defined through support of channels & own efforts. • Strictly adhere & maintain KYC norms compliance. • Adhere to the norms, regulations & practices of banks religiously and resolve customers' queries and problems. Show less

    • India
    • Financial Services
    • 700 & Above Employee
    • Sales Officer
      • Sep 2020 - Mar 2021

      • Forecasted sales and established processes to achieve sales objectives and related metrics. • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up • Researched target market and identified customers' unique needs to suggest suitable products. • Updated and maintained websites to drive conversion rates as well as business and consumer sales. • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings. • Directed sales support staff in administrative tasks to help sales reps close deals. Show less

    • India
    • Banking
    • 700 & Above Employee
    • Business Development Specialist
      • Jun 2020 - Sep 2020

      • Researched sales opportunities and possible leads to exceed sales goals and increase profits. • Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics. • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close. • Analyzed past sales data and team performance to develop realistic sales goals. • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development Show less

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