Experience

The Bank of Glen Burnie

• United States
• Financial Services
• 1 - 100 Employee

• AVP - Branch Manager

  • Jun 2015 - Present

  Responsibilities • Determine personnel, guide and develop subordinates, reviews performance appraisals, make salary increase recommendations, and resolve personnel problems • Represent the bank in the community and participate in local community affairs as an expression of the civic interest of the bank • Promote and maintain bank goodwill in all business and personal contacts with the public • Extend credit within lending authority to individuals or businesses. Develop necessary information to determine customers’ requirements and the best type of loans. Obtain and analyze all necessary personal and financial data, determines credit standing, and makes the loan decision within established policy • Register Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) • Participate in business development program to promote existing and/or new business, as well as to ensure that continuing effort is made to keep customers and the public informed of the bank’s services • Comply with bank's operational policies and procedures and the regulations and requirements of supervisory agencies in order to minimize liability to the bank and maximize service to customers • Attend to the needs of customers and prospective customers and recommend, explain, and open new accounts for customers • Maintain prescribed security controls to protect the office against criminal and fraudulent operations and unnecessary risk or exposure • Implement all new service programs initiated by the bank in a manner consistent with the operational plans of the branch • Schedule staff meetings to inform and communicate policies and procedures to respective personnel as informed through the branch administrator • Perform all Risk Rating duties • Process and oversee VIE functions • Acts as signatory for the Bank on official checks; performs Notary and Medallion guarantee work Show less



SunTrust

• United States
• Financial Services
• 700 & Above Employee

• Manager

  • Jan 2013 - Jun 2015

  Responsibilities: • Managing and Coaching the Staff • Schedule Staffing • Performance counseling, including making and recommending disciplinary action decisions • Ensure compliance with internal controls, operational procedures and risk management policies • Adhere to applicable regulations, internal controls, policies, procedures • Strong individual sales/referral performance in deposits, loans, investment and other product lines • Direction, leadership, and coaching of superior sales and service behaviors and activities by the entire team • Developing and execution of plans in order to meet/exceed 100% of branch sales goals while maintaining an operationally efficient and compliant branch • Conducting outside sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships • Conducting business and finding prospects both inside and outside the branch • Conducting performance reviews Show less